If you want to see the picture of DISH's USB OTA tuner,it's here:
http://www.satelliteguys.us/dish-forum/283981-trade-show-floor-thoughts.html
Hopper Upgrades
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If you want to see the picture of DISH's USB OTA tuner,it's here:
http://www.satelliteguys.us/dish-forum/283981-trade-show-floor-thoughts.html
Can I have a DIRT member PM me please. I was told I was elgible for a free upgrade. I have an install schedule. I heard that there is no such thing as a free upgrade.
Nice. Thanks for the link.
Until the Hoppers are shipping with dual OTA tuners or the USB dual tuner is available for purchase I think I will just wait this out.
Might be waiting forever.... the Hopper OTA tuner is single only and no plans for dual. This may be because they need to limit the number of streams or bandwitch at the hard drive during multiple recordings. As is, a customer could have anywhere from 3 to the equivalent of 6 streams recording and 4 playing at the same time. At some point it becomes too much data to read and write simultaneously. This is why they didn't put 5 tuners in the box like Directv did, because with prime time anytime they would have exceeded the machines I/O capabilities. So, one tuner for OTA is likely to be it.
Hopper upgrade
I would like to have a DIRT team member contact me about an upgrade and service relocation. Thanks!
I would like to have a DIRT team member contact me about an upgrade and service relocation. Thanks!
Can someone from DIRT also PM me. I want to understand the costs associated with upgrading to the Hopper in terms of hardware and monthly as well. Thanks!
I would also appreciate it if a DIRT member PMs me about an upgrade. Looking at going from (2) 612s + (1) 211k to 2H + 2J.
Can a DIRT member contact me as well...was told the current "promo" for a 2 hopper / 2 joey is $600, please and thank you.
Getting Hopper installed tomorrow with 2 Joe's, Anything I need to know...??
Replacing a 922 and 508.
Looking at thread, am I losing my OTA tuner with this new system? I like to record from indoor antenna.
Replacing a 922 and 508.
Looking at thread, am I losing my OTA tuner with this new system? I like to record from indoor antenna.
keithshoe said:
You are losing it until the OTA tuner for the Hopper is released.
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For those looking to upgrade I will detail my journey:
I'm a customer of a few years and out of contract. I'm looking to replace a pair of VIP211k units with a Hopper and Joey.
I started with chat and was offered $300 out of pocket plus $15 installation plus the usual monthly fees if I signed on for a 24 month contract.
I pointed out that their website (dish.com) is offering "FREE HOPPERS A $99 VALUE" to no avail.
Sticking with chat I spoke to Andrea with customer loyalty who offered me no better. Asking for a supervisor simply got me pointed to their general phone support.
So I called and went through it all again, got put on hold and eventually disconnected (unusual for my connection).
So I called back and went through it again and got put on hold again. Eventually I got disconnected. Way to go Dish....
So I called back again and went through it again and got put on hold again.
Finally I got to a supervisor who peddled the same line. I insisted he visit dish.com which got me put on hold for a while longer.
To my surprise the supervisor came back and declared that my interpretation of the website was reasonable and he could do a full upgrade for $0 + $15 installation fee with a 24-month commitment.
Dish's local rep will be coming by Friday to do the install. I encourage anyone looking to upgrade to call and keep calling until you get someone willing to honor their website's offer.
I'm a customer of a few years and out of contract. I'm looking to replace a pair of VIP211k units with a Hopper and Joey.
I started with chat and was offered $300 out of pocket plus $15 installation plus the usual monthly fees if I signed on for a 24 month contract.
I pointed out that their website (dish.com) is offering "FREE HOPPERS A $99 VALUE" to no avail.
Sticking with chat I spoke to Andrea with customer loyalty who offered me no better. Asking for a supervisor simply got me pointed to their general phone support.
So I called and went through it all again, got put on hold and eventually disconnected (unusual for my connection).
So I called back and went through it again and got put on hold again. Eventually I got disconnected. Way to go Dish....
So I called back again and went through it again and got put on hold again.
Finally I got to a supervisor who peddled the same line. I insisted he visit dish.com which got me put on hold for a while longer.
To my surprise the supervisor came back and declared that my interpretation of the website was reasonable and he could do a full upgrade for $0 + $15 installation fee with a 24-month commitment.
Dish's local rep will be coming by Friday to do the install. I encourage anyone looking to upgrade to call and keep calling until you get someone willing to honor their website's offer.
okay so its now JUNE 5th, and I just chatted with a csr about my previously quoted price from the supervisor at customer loyalty back in march.. Well guess what.. I just got told that the SUPERVISOR was wrong and I have to pay 200 plus 100 per joey, which is what they originally told me the first time i tried to upgrade. this is frustrating. ill be calling tomorrow.
Hi I sent a PM to MattG today but I would like to contacted about a 2 Hopper 2 Joey system upgrade.
Thanks
Tom
Thanks
Tom
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