Joe Harkins still exists?

ricks said:
Maybe this should be in the installs thread, but I didn't want it to get buried. Note from this post of today that Joe Harkins is apparently alive, well, and still directly handling installation snafus?

http://www.satelliteguys.us/showpost.php?p=137488&postcount=78

As promised, Joe is following up with my failed OTA install. He still has his installs.com e-mail address so he is obviously employed at Installs Inc. in an official capacity. From what he mentioned in his e-mail, he is currenly on the road visiting installers - can't say he is handling ALL install snafus. We can only hope that Joe is involved with Installer QC and Training issues at a higher-level.

Perhaps Sean or the moderators have more info...
 

Not Vooming yet :(

it looked bleak, but a solid V* install resulted!

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