Worked Great!!
Worked Great for me...see below!!!
(03) Mike U.: Thank you for being a valued DISH Network customer, I will be happy to assist you today. Please give me 2-3 minutes to access your account and review the information you have already provided.
(03) Mike U.: Your patience is greatly appreciated.
(03) Mike U.: For account security purposes, could you please verify the name and address on the account?
Andrew Marshall: Andrew Marshall,
(03) Mike U.: Thank you for verifying, Mr. Marshall.
(03) Mike U.: I have made the changes on your account and added Platinum HD with your Addon HD package.
(03) Mike U.: You are all set. Have I handled everything to your satisfaction?
Andrew Marshall: So I will not have a separate charge for the Platinum package anymore?
(03) Mike U.: Yes, that is correct.
Andrew Marshall: Thanks Mike, that was truly painless...thanks again!
(03) Mike U.: You're very welcome.
(03) Mike U.: I'm glad we were able to take care of that for you. Thank you for being a DISH Network customer, have a great day.
(03) Mike U.: Take care.
(03) Mike U.: Bye!