I'm on the phone right now with DirecTV Tech Support regarding the impending Switch OFF of SD. I currently have an In-motion Boat KU only Satellite system. I'm being told I have to switch my D12 for a HD receiver, which is completely fine. I asked what is happening with my SD Locals from 119, the answer is 119 is being turned off. Next question, "Since I have a KU only system what is happening with 101" The only answer the tech department has is all of the SD channels are being removed. Followup Question, "Ok, does this mean that 101 will have a subset of Core Programing Channels in HD." Apparently the Tech Department doesn't know. If this is the case thousands of RV and Boat owners across the country are going to be EXTREMELY UPSET on July 9th.
I honestly don't understand how a company that serves thousands of KU only customers like me with absolutely NO ANSWERS in UNCONSCIONABLE
The Tech on the phone told me DirecTV will be working hard to upgrade customers hardware. I told her there is Absolutely NO WAY DirecTV will be able to re-engineer any Third Party hardware like mine from Intellian, KVH, King dome Etc into a KA Banded system without completely replacing it at costs from $4000 to $7000.
How a huge company like AT&T could drop ball on this is astounding.
Ooh how I wish AT&T and their cost saving at all costs and screw the customers, is making a great service like DirecTV a complete JOKE.
Looks more and more like a separate Dish Network package from my Boat is in the cards.
John
I honestly don't understand how a company that serves thousands of KU only customers like me with absolutely NO ANSWERS in UNCONSCIONABLE
The Tech on the phone told me DirecTV will be working hard to upgrade customers hardware. I told her there is Absolutely NO WAY DirecTV will be able to re-engineer any Third Party hardware like mine from Intellian, KVH, King dome Etc into a KA Banded system without completely replacing it at costs from $4000 to $7000.
How a huge company like AT&T could drop ball on this is astounding.
Ooh how I wish AT&T and their cost saving at all costs and screw the customers, is making a great service like DirecTV a complete JOKE.
Looks more and more like a separate Dish Network package from my Boat is in the cards.
John
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