I was installed on March 10th and due to a Voom activation error the installer was not able to setup my system. So after Voom fix the activation I could not get a signal. I called to have them fix it and stressed to them that I need someone to come out on Saturday because after that I would not be available for two weeks. So they gave me an appoinment for Saturday the 13th between 8 and 12. I then called the same installer that came out on Wednesday at 11:00 am today and they said that they just received the work order from Voom. I then called Voom and they said that it was a "computer error" and that the computer sent the wrong paper work to the installer. I'm very upset at this.