Phillips Tivo won't channel up or down

[cartdan]

Title pretty much says it all, it still records and plays but I rebooted it several times, put new batteries in both remotes and it still won't allow me to channel up or down. Not sure what to do other than order a new one - has anyone else heard of or had this problem?

 

[Sentry]

Did it have a software upgrade? If so, you need to add channels again to "channels you recieve" and / or "favorite channels."

 

[ShadowEKU]

by rebooting did you use the reboot function or did ya power plug it? if just function.... do the power plug... sounds like it might fix it

 

[cartdan]

I unplugged it manually to reboot it, I thought that would fix it but it didn't. I will check tonight to see if I had an update and need to add the channels back in and let you know tomorrow if that fixes it. Thanks to you both for the advice.

- Dan

 

[sateck01]

try the front panel , and scroll down to a different channel, hit select. did it change?

bad remote

 

[cartdan]

The front panel didn't change the channels either, but after adding all of my channels back in to channels I receive and my favorites it is working again. I never would have thought of that, thanks to everyone for your advice.