Techs, Installers info requested.
I installed a H-21-200 Receiver, DIRECTV AU9-SL5-SWM Slimline Ku/Ka Dish & a SL5-SWM LNBF. All is working fine. I did not hook up the required DIRECTV PI-21 21v Power Inserter. I have 21V off the receiver, why does DirecTV & Sadoun say that unit is required? Should I hook it up anyway? Sadoun says they will charge a restocking fee to take it back. Getting all channels & HD locals.
Thanks in advance for any input.
I installed a H-21-200 Receiver, DIRECTV AU9-SL5-SWM Slimline Ku/Ka Dish & a SL5-SWM LNBF. All is working fine. I did not hook up the required DIRECTV PI-21 21v Power Inserter. I have 21V off the receiver, why does DirecTV & Sadoun say that unit is required? Should I hook it up anyway? Sadoun says they will charge a restocking fee to take it back. Getting all channels & HD locals.
Thanks in advance for any input.