I was playing around with my 52 remote because my dog sat on it and turned on Closed Captioning, only to realize that there's a shortcut for it at the bottom of the remote. I don't mind this, but I'm a little bit confused as to why it's not clearly marked as such. Upon investigating further I noticed that there are no marked remote shortcuts for accessibility.
I'm aware that there's a section for accessibility under the 'Options' key, but I actually timed it, and it takes about 5.53 seconds to find if you're not familiar with the shortcuts intimately. I was wondering if this caused any frustration for people in mixed households, because people who use accessibility features often live in mixed households- rather, households and families with a mixture of disabled and able-bodied individuals.
Every time people in these mixed families change between who's using the television they have to navigate through two menus just to turn off (or on) certain accessibility features, and there -is- a captioning button, but it's not even clearly marked (it is instead a small button with a bent arrow on the bottom right of the 52 remote). No one would know it was there if they didn't read a guide or press it by accident. That doesn't sound like much of an annoyance, but imagine doing it several times a day for weeks or months and it seems like it would become frustrating.
There are plenty of shortcuts for things 'normal' people would use all the time; it doesn't seem like much of a concession to include a button with a CC square or the accessibility symbol straight on the hopper remote. Why is it an unmarked shortcut instead of something being specific for the deaf//differently-abled community? It seems like an afterthought, and that just...doesn't seem nice to me, I suppose. Deaf and Differently-Abled customers shouldn't have to feel like an afterthought.
Does anyone else think there should be clearly marked accessibility buttons that are immediate shortcuts on the remote instead of menu navigations? I'd love to hear your opinions on the matter. I'm not mad- I'm just curious!
I'm aware that there's a section for accessibility under the 'Options' key, but I actually timed it, and it takes about 5.53 seconds to find if you're not familiar with the shortcuts intimately. I was wondering if this caused any frustration for people in mixed households, because people who use accessibility features often live in mixed households- rather, households and families with a mixture of disabled and able-bodied individuals.
Every time people in these mixed families change between who's using the television they have to navigate through two menus just to turn off (or on) certain accessibility features, and there -is- a captioning button, but it's not even clearly marked (it is instead a small button with a bent arrow on the bottom right of the 52 remote). No one would know it was there if they didn't read a guide or press it by accident. That doesn't sound like much of an annoyance, but imagine doing it several times a day for weeks or months and it seems like it would become frustrating.
There are plenty of shortcuts for things 'normal' people would use all the time; it doesn't seem like much of a concession to include a button with a CC square or the accessibility symbol straight on the hopper remote. Why is it an unmarked shortcut instead of something being specific for the deaf//differently-abled community? It seems like an afterthought, and that just...doesn't seem nice to me, I suppose. Deaf and Differently-Abled customers shouldn't have to feel like an afterthought.
Does anyone else think there should be clearly marked accessibility buttons that are immediate shortcuts on the remote instead of menu navigations? I'd love to hear your opinions on the matter. I'm not mad- I'm just curious!