I am having an issue and would like to solve it without having a dish tech come out. Here is what happened:
1. My setup is two hoppers with two joeys each. 4 lines coming out of the switch. 2 going to separate hoppers and two going to the joeys.
2. I removed the Joey from one room and put it in another room.
3. I switched out the cable on the switch to run to the new room. It is a port that has the cable run straight from the switch to the joey.
4. When I did this, the hopper associated with this joey lost connection.
5. So I changed the wiring back to what it was originally (but did not hook the joey back up). Now the hopper is finding the satellites when I do a switch test, but is still getting an error that it has a partial signal loss. The error code is 002. The signal code is 11-11-45.
6. Also, the two hoppers are not linked anymore.
So the questions I have are:
1. How can I get the hopper to work again?
2. How can I get it to link to the other hopper?
3. How can I get the joey to work in the new location?
Any help would be good. If not, I will contact dish.
Thanks.
1. My setup is two hoppers with two joeys each. 4 lines coming out of the switch. 2 going to separate hoppers and two going to the joeys.
2. I removed the Joey from one room and put it in another room.
3. I switched out the cable on the switch to run to the new room. It is a port that has the cable run straight from the switch to the joey.
4. When I did this, the hopper associated with this joey lost connection.
5. So I changed the wiring back to what it was originally (but did not hook the joey back up). Now the hopper is finding the satellites when I do a switch test, but is still getting an error that it has a partial signal loss. The error code is 002. The signal code is 11-11-45.
6. Also, the two hoppers are not linked anymore.
So the questions I have are:
1. How can I get the hopper to work again?
2. How can I get it to link to the other hopper?
3. How can I get the joey to work in the new location?
Any help would be good. If not, I will contact dish.
Thanks.