[VOOM] 24" Dish Question...

[Michael Norman]

I keep reading about the issues using 18" dish versus the 24" dish. And then the issue of trying to get it upgraded.

I have an install on Saturday and want to know if Installs now automatically uses the larger dish or will I need to go through the hassles of requesting an upgrade? I'd obviously prefer not going through the pain as I do live in a rainy and cloudy state - Washington!

What has been everyone's experience for recent installs?

Mike



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[Sean Butler]

> I have an install on Saturday and want to know if Installs
> now automatically uses the larger dish or will I need to go
> through the hassles of requesting an upgrade?

I was installed just one week ago and have standard 18" dish. Works great
for me so far, but we haven't had any major rain yet.

/Sean




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[seattlesatelliter]

[VOOM] Re: 24" Dish Question...

Hi Mike,
Yes, request a 24" dish upfront. If you are in the "to upgrade Zip" then it may be
automatic. I'm guessing that all of us living west of the Cascades live in these Zips.
However, definitely check with Install, Inc. and/or your installer. Make sure to call the day
before to confirm your install (the email you receive from Installs, Inc. appears to be
generated by a computer and has little relation to reality.) and make sure your installer
has all your equipment although, hopefully, this is a problem of the past. Oh yes, as
others have posted on here and satelliteguy.us make sure you are up and running with
VOOM and OTA before you sign off on the dotted line. Ask for a copy of the install receipt
as well.

We live in White Center and have had VOOM for a year less 5 days and love it. As noted in
my post above we have had some rain fade. Typical light Seattle rain isn't a problem but
every time a fall/winter storm comes through we lose signal for a short time to several
hours. Suspect when I get home from work tonight that we won't have a signal as a big
storm with heavy rain is already sitting over us. Really depends on what is happening
between us and the top of the Cascades as the sat antenna is just about aimed at Mt
Rainier.

And remember when all else fails post on here or on VOOM Installation on satguys. You'll
be amazed at the knowledge base on these forums. And most of the posters are great
people as well.

Hoping to be watching HDTV (hey, there's always the OTAs!) when I get home, Gill


--- In VOOM@yahoogroups.com, Michael Norman <mwnorman@y...> wrote:
>
> I keep reading about the issues using 18" dish versus the 24" dish. And then the issue
of trying to get it upgraded.
>
> I have an install on Saturday and want to know if Installs now automatically uses the
larger dish or will I need to go through the hassles of requesting an upgrade? I'd
obviously prefer not going through the pain as I do live in a rainy and cloudy state -
Washington!
>
> What has been everyone's experience for recent installs?
>
> Mike
>
>
>
> ---------------------------------
> Do you Yahoo!?
> Yahoo! Mail - You care about security. So do we.
>
> [Non-text portions of this message have been removed]





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[seattlesatelliter]

[VOOM] Geez, Robert, you are usually such a calm, cool guy although when...

it comes to VOOM you have been known to be a "little" passionate!

I believe Voomster is the same guy who posted over on satguys about getting a 24"
antenna upgrade in S.F. area. We on the West coast see the sat at a very (very) low angle
and have to have the sat properly aimed. Wind shaking a poorly installed (loose nuts--
besides us--were found on ours) antenna and/or cable connections that collect water and
short out the signal (happened to us as well) can be a bigger problem out here. Most of
the time we get VOOM sat just fine even in cloudy/rainy Seattle (make sure to tell everyone
you meet that it is dark and gloomy in Seattle all the time--we already have to may
"newcomers") but in these storms lookout.

Still hopeful of wataching HDTV via VOOM tonight under stormy Seattle skies, Gill


--- In VOOM@yahoogroups.com, "Robert Heitner" <ddprobert@y...> wrote:
> My friends have cable and it's gone out atleast 4 times in the past 6
> months.
>
> Installs inc is only used for some people. My installer was not installs inc
> and I had a flawless install that took < 2 hours start to finish
>
> Again, I repeat what I said in my prior post, I have an 18" dish and do NOT
> live in a dry desert. I live an hour+ south of downtown Houston where it
> rains VERY OFTEN and other than when it comes down in cats&dogs (ie
> extremely heavy), I very rarely lose my satellite feed. Your statement that
> you have to live in a dry desert to be able to use an 18" dish is .. well
> full of holes.
> Just because it doesn't work for you, where you live, doesn't mean it
> doesn't work for thousands upon thousands of other people.
> Don't be an ass, just accept the fact it doesn't work FOR YOU and stop
> trying to say it doesn't work for everyone else.
>
> Why bother with Voom installing a 24" dish? Go buy your own 24" or 36" dish
> off the internet for < $100 and be done with your whining.
>
> Again, your statement that Voom's reliability is crap is Y O U R experience.
> Thousands upon thousands of Voom's customers are very happy with Voom's
> reliability. Get over yourself!
>
> If you want to give constructive ideas and thoughts about Voom's service, it
> is welcome. Flame throwing, lying and talking about things you know nothing
> about do no-one any good here.
>
> Robert.
>
> _____
>
> From: Voomster [mailto:satguys2004@y...]
> Sent: Tuesday, December 07, 2004 4:28 PM
> To: VOOM@yahoogroups.com
> Subject: Re: [VOOM] New Guy considering VOOM
>
>
>
> Comcast Cable works 100 % of the time, offers much less HD stations
> costs more and their service is close to 98% perfect.
>
> Vooms service is about 10% , Installs Inc is rated among the worst
> and they ar very protective of that rating.
>
> Voom's 18" dish works well in dry desert areas with little to no
> rain
> Voom's 24" if your lucky enough to get it installed works a little
> better
>
> My new 24" inch dish took 3 or 4 service called to get it installed and
> it still useless in the moderate rain conditoins.
>
> Vooms realiablity is much less than comcast ever was at it's worst
> Vooms technical help , while freindly is not near technically sound as
> comast cable.
>
> If you want the most HD stations that when everything works , it works
> very well and you don't mind being a paying bata tester for a few years
> till Voom perfects is problems , your a perfect Voom coustomer.
>
> As much I find fault with most of the time, I 'm still keeeping it
> till HD and all of it's related interfaces gets perfected in about 3
> to 5 years
>
> Voomster
>
>
> [Non-text portions of this message have been removed]





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[Michael Norman]

Re: [VOOM] Re: 24" Dish Question...

Thanks for the information.

I do hope we are included in the automatic upgrade
area as I really don't want the hassles later.

And thanks for the heads up on what do and check for
come this weekend.

Four days till install...

And as for the weather...can't wait for that expected
wind storm. If the power goes...I don't go to
work...I'm on a well. No power=no water or shower!

Excuses excuses excuses! Always looking for one to
get out of work!
Mike

--- seattlesatelliter <seattlesatelliter@yahoo.com>
wrote:

>
>
> Hi Mike,
> Yes, request a 24" dish upfront. If you are in the
> "to upgrade Zip" then it may be
> automatic. I'm guessing that all of us living west
> of the Cascades live in these Zips.
> However, definitely check with Install, Inc. and/or
> your installer. Make sure to call the day
> before to confirm your install (the email you
> receive from Installs, Inc. appears to be
> generated by a computer and has little relation to
> reality.) and make sure your installer
> has all your equipment although, hopefully, this is
> a problem of the past. Oh yes, as
> others have posted on here and satelliteguy.us make
> sure you are up and running with
> VOOM and OTA before you sign off on the dotted line.
> Ask for a copy of the install receipt
> as well.
>
> We live in White Center and have had VOOM for a year
> less 5 days and love it. As noted in
> my post above we have had some rain fade. Typical
> light Seattle rain isn't a problem but
> every time a fall/winter storm comes through we lose
> signal for a short time to several
> hours. Suspect when I get home from work tonight
> that we won't have a signal as a big
> storm with heavy rain is already sitting over us.
> Really depends on what is happening
> between us and the top of the Cascades as the sat
> antenna is just about aimed at Mt
> Rainier.
>
> And remember when all else fails post on here or on
> VOOM Installation on satguys. You'll
> be amazed at the knowledge base on these forums.
> And most of the posters are great
> people as well.
>
> Hoping to be watching HDTV (hey, there's always the
> OTAs!) when I get home, Gill
>
>
> --- In VOOM@yahoogroups.com, Michael Norman
> <mwnorman@y...> wrote:
> >
> > I keep reading about the issues using 18" dish
> versus the 24" dish. And then the issue
> of trying to get it upgraded.
> >
> > I have an install on Saturday and want to know if
> Installs now automatically uses the
> larger dish or will I need to go through the hassles
> of requesting an upgrade? I'd
> obviously prefer not going through the pain as I do
> live in a rainy and cloudy state -
> Washington!
> >
> > What has been everyone's experience for recent
> installs?
> >
> > Mike
> >
> >
> >
> > ---------------------------------
> > Do you Yahoo!?
> > Yahoo! Mail - You care about security. So do we.
> >
> > [Non-text portions of this message have been
> removed]
>
>
>
>
>
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>
>
>
>
>





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[VoomHDer]

[VOOM] Re: 24" Dish Question... answered

My 18" dish gave me a signal of 84% to 86% in dry weather
My 24" dish gave me a signal of 97% to 99% in dry weather

My 24" dish works a little better in light rain and cloudy weather

If you have rain fade issues ,, post your problems on this support
group and especially the cable guys web site and someone from voom's
executive office scans these sites and may come to your aid and then
Pray Installs Inc is not nothing to do with your upgrade install and
you may have your problem fix, as for me I want the eliptical dish
Voom will have out soon ==> Voomster


--- In VOOM@yahoogroups.com, Michael Norman <mwnorman@y...> wrote:
>
> I keep reading about the issues using 18" dish versus the 24"
dish. And then the issue of trying to get it upgraded.
>
> I have an install on Saturday and want to know if Installs now
automatically uses the larger dish or will I need to go through the
hassles of requesting an upgrade? I'd obviously prefer not going
through the pain as I do live in a rainy and cloudy state -
Washington!
>
> What has been everyone's experience for recent installs?
>
> Mike
>
>
>
> ---------------------------------
> Do you Yahoo!?
> Yahoo! Mail - You care about security. So do we.
>
> [Non-text portions of this message have been removed]





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