G
Glenn M. Curtis
Guest
Original poster
Hello and Help.
I was installed on 7-12-04, when the installer hooked up the box it
was programmed for Sacramento Off Airs. I live near Tahoe and Reno
is 30 miles away. I do not get any Sacramento stations because of
the Sierra Nevada Mountain Range is in the way between me and
Sacramento. The installer told me that he would make sure that my
Off Air Channel map would be taken care of in 7 days. When I called
yesterday, Voom had no Idea what I was talking about. The problem
was escalated yesterday at 11:30 and I was told to wait up to 24
hours for a escalation tech to contact me. Now 25 hours later I
called voom again, and was informed that it may be another 7 days.
Is there anything I can do? Please Help?
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I was installed on 7-12-04, when the installer hooked up the box it
was programmed for Sacramento Off Airs. I live near Tahoe and Reno
is 30 miles away. I do not get any Sacramento stations because of
the Sierra Nevada Mountain Range is in the way between me and
Sacramento. The installer told me that he would make sure that my
Off Air Channel map would be taken care of in 7 days. When I called
yesterday, Voom had no Idea what I was talking about. The problem
was escalated yesterday at 11:30 and I was told to wait up to 24
hours for a escalation tech to contact me. Now 25 hours later I
called voom again, and was informed that it may be another 7 days.
Is there anything I can do? Please Help?
------------------------ Yahoo! Groups Sponsor --------------------~-->
Yahoo! Domains - Claim yours for only $14.70
http://us.click.yahoo.com/Z1wmxD/DREIAA/yQLSAA/EyMolB/TM
--------------------------------------------------------------------~->
Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/
<*> To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/