For those that say get a lawyer, it's just laughable. Next time a STB breaks up while changing channels and that person complains- shall we just tell that person to get a lawyer? This is a Voom problem and Voom needs to fix it. This "tax" is plain and simple, an overcharge.
Vurbano has had plenty of good things to say about Voom, but he has the right to not let Voom take his money.
Voom put on my bill a "franchise" fee. But this is illegal. In Los Angeles- if you operate a cable TV company, you must pay a franchise fee to the City of LA, which the city allows you the pass on to the consumer. Voom has no such agreement with my city.
I get a paper bill and have stopped paying this fee to Voom. They have kept my service on. I have DirecTV and they do not tax me or make up fees to charge me.
If Voom wants to raise thier rates- fine, but don't shaft the consumer.