M
mike
Guest
Original poster
hello,
i guess by reading several sites and boards your the guy to talk
to. well first off i love the picture voom gives and all the
channels but, i have had voom for about 2 weeks now and its been a
nigghtmare. first the original installer canceled like 3 times and 2
of them were after the time they were suposed to be here, he was not
at all familiar with voom. he didnt calk any of the hole he drilled
in my roof, he would not mount the off ait antenna on my roof, said
i wouldnt get any channel any way, i live 20 mile from syracuse ny
where all my locals come from. so i called voom and they said they
would send out a different company to fix the porch roof and give me
an upgrade anttena and put it on the main roof, well the time they
were suposed to be here came and went, so again i called and they
said outterlink has reported they were at your house(outterlink was
the original instal who i didnt want back) but they were not here,
it was suposed to cave installs. so after 1 hour on hold going back
and forth we got it striagght that no one had come, so again they
gave me an appointment fopr cave and again a no show hmmmmmmm! well
a few days ago i called and said get caves install here or come get
my stuff i quit. so they set me up with cave for monday the 8th with
caves AGAIN! well this morning i had an email from voom saying
outerlink would be here on monday! so again i called and said its
caves install that is coming right, she said no, its outerlink. what
is going on? so in the end i said either caves on monday or come get
the equipment and ill have to go after the original installer for
the rain damage thats coming in throught the roof. she said ok ill
set it up but u need to call back ;later to verifiy that they can
come monday, i said sure whatever, 8000 phone calls and 1000 lies
whats goping on? please help me, i like the voom channel and picture
mike
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i guess by reading several sites and boards your the guy to talk
to. well first off i love the picture voom gives and all the
channels but, i have had voom for about 2 weeks now and its been a
nigghtmare. first the original installer canceled like 3 times and 2
of them were after the time they were suposed to be here, he was not
at all familiar with voom. he didnt calk any of the hole he drilled
in my roof, he would not mount the off ait antenna on my roof, said
i wouldnt get any channel any way, i live 20 mile from syracuse ny
where all my locals come from. so i called voom and they said they
would send out a different company to fix the porch roof and give me
an upgrade anttena and put it on the main roof, well the time they
were suposed to be here came and went, so again i called and they
said outterlink has reported they were at your house(outterlink was
the original instal who i didnt want back) but they were not here,
it was suposed to cave installs. so after 1 hour on hold going back
and forth we got it striagght that no one had come, so again they
gave me an appointment fopr cave and again a no show hmmmmmmm! well
a few days ago i called and said get caves install here or come get
my stuff i quit. so they set me up with cave for monday the 8th with
caves AGAIN! well this morning i had an email from voom saying
outerlink would be here on monday! so again i called and said its
caves install that is coming right, she said no, its outerlink. what
is going on? so in the end i said either caves on monday or come get
the equipment and ill have to go after the original installer for
the rain damage thats coming in throught the roof. she said ok ill
set it up but u need to call back ;later to verifiy that they can
come monday, i said sure whatever, 8000 phone calls and 1000 lies
whats goping on? please help me, i like the voom channel and picture
mike
------------------------ Yahoo! Groups Sponsor --------------------~-->
$9.95 domain names from Yahoo!. Register anything.
http://us.click.yahoo.com/J8kdrA/y20IAA/yQLSAA/EyMolB/TM
--------------------------------------------------------------------~->
Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/
<*> To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
