I was mad at the world several months ago for the lack of information on the hd dvr. I did finally bite and spent 300 bucks to get the 622. Yes, my HDMI connector went out a few months ago but figured it was my tv. After googling the issue, it brought me right back here and I found out it was the connector. I called last night and had a very hostile csr who tried to refuse to let me speak with her supervisor. I finally got him (probably just the guy sitting next to her) and he gave me the song and dance about the software. Bottom line, no receiver.
Well, today I woke up feeling like had been given a 'line of crap' and did some more looking. I found this from Dan Minnick V.P. of engineering for E* on their tech forum and called E* again. I spoke with a nice lady named Amy and read it off word for word. She then told me she knew exactly which website I got it from and it was correct. Bottom line, I have a new box being UPS'd as I write.
Had it not been for this info, I would have been watching component for several more months AND THERE IS A DIFFERENCE! Thanks satellite guys.
"A couple: Problems with HDMI connector?
Dan: On the 622 there are 2 different problems. Not all TVs implement to the standard. Dish is working with those manufacturers to modify the 622 software to better support those sets. Second problem is that the connector is not durable, not hard to break. If it was working then it stopped, it's probably broken. On TV compatibility, they have found the problem to be on the TV end of the cable. "
If E* continues to be hostile in returning faulty boxes, I smell Class Action.
Thanks for the correction, I was thinking Charlie.