Tried to upgrade yesterday via chat (twice). Currently have H2K and Joey 1.0 and would like to have H3 and Joey 2.0. Was told by both CSR's I chatted with that I couldn't upgrade because the H3 is not compatible with my area. I am in mid-Missouri and my locals are on 61.5. All main channels are on 72. Why is this not compatible?
Why no H3 for me?
- Thread starter satinsticksguy
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I'm in Michigan with 61.5 and 72 and was installed yesterday with no problems. I would try calling today instead of chatting.
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Yeah or get in line in this thread: http://www.satelliteguys.us/xen/threads/hopper-3-upgrade-waiting-list.356994/unread
and let DIRT take care of you.
and let DIRT take care of you.
I have the issue where they can't process the order. They say I'm in a low beam area (north of seattle) and that the new hybrid lnb won't work. I have two dishes (500 I think) because of the wobbly satellite 129 before Ceil was launched. One for 110/119 and the other for 129. I see other houses around me with single dishes, so I'm bummed. Maybe those are only SD though.
I find it hard to believe single dish options aren't available up here since since Ciel2 was launched. I see many single dishes. Could my account simply be flagged wrong? How long until a solution is provided? Seems like this issue would affect a lot of customers in the Seattle area. Anybody in Seattle with a Hopper 3?
I was able to hook up with Chris_S, and after some back and forth, he was able to get me set up. Thanks, DIRT. It seems Dish's system was showing I had 4 orbitals instead of the 3 that I actually have.
On the eastside slightly north of Seattle. I was just able to confirm my Hopper 3 install over the phone for Wednesday. Didn't read this forum until just now. I have a single dish and no HD quality issues with Hopper with Sling. Though any snow flurry kills the signal. Hoping my CSR was right and yours was wrong...
I'm glad I happened upon your post - I found a number of others (particularly in "Hopper 3 Upgrades") from folks who have been told that they simply could NOT get the H3 because (I think) the LNB and/or dish did not work with it - you give me great hope
I am north and east of Seattle also.
A tech is coming out this morning to see if I will be able to switch to a single dish. The thought is I will be able to, then the single dish will be coded into their system, thus allowing for then upgrade. I'll update letting you know. I see other houses with Dish single dishes I'm my neighborhood, so I'm hopeful. Hopefully the tech knows his stuff.
I'm in Bremerton and currently have a single dish on HWS. I'm doing my self-install tomorrow and will first test the new LNB and hub,l with HWS. After confirming that works, I'll install the hopper 3. I don't anticipate any problems
What dish do have? 1000.2 or 1000.4? I didn't think the new lnb worked with the HWS only the H3?
I'm glad I happened upon your post - I found a number of others (particularly in "Hopper 3 Upgrades") from folks who have been told that they simply could NOT get the H3 because (I think) the LNB and/or dish did not work with it - you give me great hope
I'll post status one way or another. The install is scheduled for tomorrow morning. I'm just virtually a stone's throw up WD Road from you.
WoW! I'm just a few blocks north of WD - within city limits. I'll be anxious to here how you make out.
I'm northeast of Seattle. Not sure what I'll hear. I've always had one dish - started out with a Hopper/HWS system. I'm not sure which one it is - theres no obvious markings on it (that I can see from the ground anyway).
1000.2 and from my understanding, it does work. The hybrid lnb actually launched ahead of the hopper 3 and was used with installs of other equipment
I'm in Puyallup WA southeast of Seattle, have a Hopper 2 with 2 sat dishes installed by Dish years ago, no dropouts in any kind of weather including snow. But multiple CSRs say I can't get a Hopper 3 due to low beam issue.
