Recent content by AbeK@DISH

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    Dead hopper?

    Please send me a PM of you Account#, 4 digit pin#, R00, S00, Boot strap and Software Version. I can look into this for you.
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    siriusxm and dish music app gone this morning on the hopper 3

    Please send me a PM with your Account# and 4 digit pin#. Can you please let me also know if this is affecting more than one receiver in your home, if you have more than one. Is there a 3 digit error message when going to these channels or is it skipping past the channels? And What happens when...
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    Hopper 3 not downloading 4k joey software

    Please send me a PM with your Account#, 4 Digit pin#, and please let me know what the 3 digit error message on the Joey screen is.
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    Hopper 3 Guide question: truncated program description

    I use the Channel + and Channel - on the info screen to see more of the program description.
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    Hopper 3 won't power on , no led light at the bottom and shows no signal on TV

    Please send me a PM if you are still having issues after checking the power and it is not working. I will need your Account #, 4 digit PIN #, to start.
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    The Fun Never Ends with S529 . . .

    Can you please send me a PM with your account #, 4 digit pin #, R00, S00, Bootstrap and Software version. I can submit these as know issues for a resolution.
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    pandora app not working right

    Can you please provide me a PM with your Account#, 4 digit pin#, R00, S00, Software and Bootstrap #? So that I can look into this issue further and submit a known issue for this.
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    HOPPER 3 UPGRADE WAITING LIST!

    Thank you for your interest in the Hopper 3 and (3) 4K Joeys. Please read through the initial disclosures and information. Please note only one Hopper 3 is allowed per account and the Hopper 3 cannot be used with Hopper 2000, Hopper with Sling, Super Joey, or Virtual Joey. The following are...
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    Question about the new remote

    The 52.0 remote does not have any programmable buttons.
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    Intermittent 4K Joey Picture problem

    Can you please send me a PM with your Account#, 4 digit pin#, R00, Bootstrap version and the Software version? I would like to look into this issue further for a resolution.
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    Backup from Hopper W/ Sling to Hopper 3

    You can connect a Hopper 3 to a Hopper, Hopper w/sling, and a Hopper 3 to back up your content. This feature is active and working. The only exception would be if the Hard drive is corrupted and or the unit being copied from is having power issues.
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    Prime Time recordings corrupted after several weeks.

    The recording for some shows specifically for PTAT can occasionally have this occur when the previous programming is pushed forward due to a sporting event or breaking news typically. Depending the local provider this can interrupt your programming and or recording. The only thing you can do is...
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    did they add national geographic channel to smart pack seems like it.

    We have a Free Preview of the National Geographic channel, Thu 04/14/16 Tue 05/10/16. This is one of the perks of being a DISH customer we provide you with FREE channel previews.
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    Remote SAT button not lighting up, remote not turning on Sat feed

    The Remote is programmed to the TV but not working the DISH service. This can be resolved one of two ways. The 1st would be to press the SAT button on the Dish remote. If not resolved it need to be re-programmed to the DISH receiver. Please go to this link...
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    Joey2 forgets remotes

    Can you send me your Account#, 4 digit Pin #, R00, Software, and Boot strap version. Do the 52.0 remotes have any issues on the same Joeys? I will submit this as a known issue for the Hopper 3.
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