Recent content by amixam

I just received the HR20 and the remote seems to be a little non-responsive at times. There are periods where I have to push a button a few times before the receiver picks it up. This is terribly annoying when I'm in the guide and I try to jump to a channel range, but the remote will only...

Never mind. Got it.

Can someone please help me out with this seemingly easy question? I just go the HR20 installed, and for the life of me I can't figure out how to set the remote to RF. The instructions in the manual do not work. Thanks in advance!

DirecTV is coming out tomorrow to upgrade my HR10 to the new HR20. I also have a very old receiver (about 7 years old) in my bedroom. Will the new 5LNB dish that they will install be compatible with this 7 year old receiver? I called D* and the CSR told me it would, but she didn't sound...

My HR-10 is leased. My thought was that they should replace it with another HR-10 (which they aren't doing anymore, according to the CSR) or upgrade to the HR-20 free of cost. At first she wouldn't budge on the $199, but after going back and forth for a while and after I asked to speak to...

I just got off the phone with them. After checking my signal strength, the CSR offered to get someone out here to check the dish. I inquired about the new HD's needing the HR-20 and she offered me the a regular HD receiver (no DVR) for free, or the new HR-20 for $199. I told her I thought...

Even though my current HR-10 is defective, they are going to charge me to replace it??????? Since the receiver is technically leased, shouldn't they switch it for free? Also, since the new HD channels will require the HR-20, are people going to have to pay for it since the other receivers...

I have an HR-10 (HD DVR) that I received for free last year after calling customer retention. This receiver now keeps freezing up on me, forcing me to unplug and reboot the machine. My question is, if I call them about this will they send me another HR-10, or will they replace it with the...

Actually, I was lucky enough to get it on the first try. Called for the first time yesterday. Spoke with customer retention CSR... very sweet girl. Mentioned that I had just gotten a new HD TV and told her a friend of mine called and was able to get the HD DVR for free and I wanted the same...