Recent content by CANDYGIRL

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    D* to change policy on credit reports

    i'ma chick thanks, and why would i "want" to be a dtv employee, its just a job nothing too great......who cares...........
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    D* to change policy on credit reports

    no it does not, you would still have to pay the early cancellation for of up to but no more than $150.00 or $12.50 per month of the contract that is not finished, i think the new credit system is awesome, people with good credit tend to pay their bills......
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    D* DVR's, land line?, multi-sat receivers?, upgrade questions

    Free Equip Will D* work with me so I can get new equipment free etc? or will I need to put the account in my wife's name and cancel my old account so I can actually get more as a new customer than one of 5 plus years? Thanks T WELL IF YOU'VE PAID YOUR BILL ON TIME AND YOU DO NOT CALL...
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    Customer's Who Are Rude And Want Everything Free

    F2, arrow down to resend all authorizations Hit the do key (-) Ff2, access card, arrow all the down to ippv, arrow down below charge mirroring fee, and on ippv mark no, hit the do key (-) F10 discconnect menu, disconnect dss, yes for disconnect I for immeadiate hit the do key (-) F2...
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    Customer's Who Are Rude And Want Everything Free

    low level....hmm since i get paid $17.50 an hour just to listen to ppl complain about dtv and all i have to do is give them something free and they'll shut up, yeah thats low level.....you must be one of those tech reps from huntsville who doesn't always know the answers so you transfer to...
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    Customer's Who Are Rude And Want Everything Free

    you wrong boise has the biggest call center texas is a convergys call center and they are only spanish speakin reps, doris has all the questions to your answers
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    Customer's Who Are Rude And Want Everything Free

    ITS NOT IN THE SCRIPTING ITS UP TO US WHAT WE CAN DO. ITS HOW WE VALUE YOU AS A CUSTOMER NO WHERE IN THE SCRIPTING DOES IT SAY GIVE FREE EQUIPPMENT TO CUSTOMERS WHO BITCH.
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    Customer's Who Are Rude And Want Everything Free

    I'M A CHICK......THANKS
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    Customer's Who Are Rude And Want Everything Free

    I Go Check It Out At Work Tommorrow And Ill Get Your Answers By 10 Pm Mst And If Any Of You Are Brave Enough To Give Me You Account Number, Then Ill Add Or Delete Something For Ya..........to Prove You Wrong!
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    Customer's Who Are Rude And Want Everything Free

    ppv limit is off of your credit report smarty, if you had to do a pre-payment you limit is $49.99 but if you have good credit your limit is $200.00
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    Customer rentention works!

    you are disgusting, people always wanting stuff for free. not everything in life is free. but you seem to think so good luck
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    Customer's Who Are Rude And Want Everything Free

    i enjoy my job and i enjoy saying no to people who do not deserve anything, if you do not pay your bill on time, then why should i give you something for free? yeah right! sorry but there is a due date on a bill for a reason just like power, gas, phone, and whatever else you pay if you do not...
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    Customer's Who Are Rude And Want Everything Free

    omg you guys are so not getting the point i wasn't talking about the pay per view option, goodness, i am saying we can find the signal and where it is being transmitted to, if you don't have a phone line connected you can still order ppv until you reach your ppv limit which is based off of your...
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    Customer's Who Are Rude And Want Everything Free

    the call center in boise is the main customer installation call center and just so you know we set the standard of call handle time, wrap time, and idle time for all call center reguardless of owners because we know what we're doing, we have maximum of 65 main bank/billing agents, 435 customer...