Recent content by crenchy

I have a HR24-500 HD DVR (that's the one that isn't working) and a R16-500 Basic DVR downstairs (working perfectly fine). I'm guessing the Basic DVR is the one they want to replace. The HD DVR is the master receiver where the SWM is located. However, the receivers aren't connected to each...

I might be able to connect it to an older TV using the A/V red/white/yellow cable. When I called DirecTV last night, she wasn't interested in any troubleshooting -- just wanted to send a new receiver. (She wasn't very sympathetic about my losing all of my recordings, either -- I think I got...

I thought that if I contacted DirecTV, maybe THEY could tell me what I've recorded. The DVR fan comes on as soon as I plug it in, but the front panel doesn't light up, and it doesn't respond to the remote or my pressing the power section of the panel. When I push the red reset button, the fan...

The the fan starts running when as soon as the receiver is plugged in. The front panel just doesn't light up. I feel like all my recordings are just trapped in there. Is there a way they can give me my recording history so that I can try to rebuild my playlist? I signed in online, and got a...

I returned home after being away for three weeks to find my DirecTV receiver unresponsive. The fan was running as if it were turned on, but none of the lights on the front of the box were one. It was unresponsive to the remote or my touching the "power" section of the front of the receiver. I...