Recent content by crobby

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    Intermittent video/audio loss on Genie Client (CR41)

    Thanks for the note. Having had a DTV tech visit and proclaim that the system was working great, I'm not sure what else they would do for me. When the c31 proved itself to be defective, how was that revealed? Was there some sort of diagnostic test you (or even better, I) could do, or was it a...
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    Intermittent video/audio loss on Genie Client (CR41)

    Here's an update on my situation. I scheduled a DTV tech to come out yesterday. He came and the hiccup actually happened while he was here. He didn't find anything necessarily wrong with my system and wound-up replacing a barrel connector. He also gave me a component cable to try. Shortly...
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    Intermittent video/audio loss on Genie Client (CR41)

    The light on the C41 is usually (maybe always) green. I don't recall seeing it change when the screen goes blank, but I will double check that next time I see the problem.
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    Intermittent video/audio loss on Genie Client (CR41)

    Yeah, that's why I'm still trying to fix it myself!
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    Intermittent video/audio loss on Genie Client (CR41)

    I've checked every connection that I can check. No "screws" loose in the system (I, on the other hand, may be a few turns shy of tight). I've even tried replacing pretty much every cable that I'm capable of replacing. They are sending a tech out on Monday. Hopefully, the system will exhibit...
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    Intermittent video/audio loss on Genie Client (CR41)

    I am a new DirecTV customer (about 2 weeks). For the most part, our system has been working great. The only exception has been that when we are watching on our 2nd TV (Genie Client Model CR41NC-700), we experience seemingly random intermittent cutting out of both video and audio (screen just...