Recent content by darrenpaul10696

Yes!....it was very frustrating!. One answer from one place and another from somewhere else. I was even flat out lied to!. I was getting very frustrated!. I will certainly keep the info on this department handy for possible future use!.

Thanks for the correction......whatever it may be called its the only luck I have had today in getting the offer.

OK so I had been rebuffed three times all by the Loyalty department saying that I was not eligible for the free Roku. I just now called #: 1-888-873-5765 (Special Retention Team) and wow was the lady I got nice. There was no wait time unlike the online chat and when I mentioned the free Roku...

OK so I had been rebuffed three times all by the Loyalty department saying that I was not eligible for the free Roku. I just now called #: 1-888-873-5765 (Special Retention Team) and wow was the lady I got nice. There was no wait time unlike the online chat and when I mentioned the free Roku...

Damn I even tried that route and got nothing.......really irks me no end!

I have been a customer for 12 years and I have the 250 package.

Yes I have credits but I wasnt pushing additional ones. Still never got offered a Roku though!. I was told to go and buy one....cheeky buggers!

Did the chat twice and got loylaty both times!...still nadda!...totally unfair.

I was not offered the Roku despite numerous attempts!

Yes I have the 250 package....I umderstand they cant give me a credit as I already have one but not offering me a Roku is just down right disgraceful after knowing that hundreds of others are getting one.

I have contacted the dish chat twice and called the 888 number but still no dice for me. Each and everytime I do talk with the Loyalty Department but they dont budge with me! They wont give me anything.....god I hate these companies!. They even had the nerve to tell me to go and buy a...

I giveup!......I have contacted Dish multiple times and complained about the picking and choosing of which customers receive this offer. I have been unable to get the free Roku and anykind of credit. Admittedly I already have a $10 credit for 12 months so wasnt pushing that but they wouldnt...

We all dont seem worthy! Well I have used the chat method and I called directly to speak with the Loyalty department and both times I was NOT offered the Roku despite being a customer for 12 years and having the 250 package. Apparently because I have credits on my account already due to Dish...