Same Issue
I know you said your IT guys are looking into this but we have had this problem for over a month. I still had the emails that had the #'s but figure it be something maybe you guys want to push since the problem has been around that long.
I hope things work out for your guys but this make me wonder if the Sears promotion for the same thing, $200 gift card will be completed for me. I used the promo code but still...