Recent content by designatedd41

Nope just the PI, the splitter, and the coax feed from the splitter going to the genie. They would not replace the SWIM, the LNB, or the Genie even though I asked. I was trying to be a bit pushy without being a total jerk. Between 2 Tech visits in the past 4 days which have lasted a...

I'll go back and remove. Sorry that's not a direct number to a case manager. It's a general # and I have to provide a pin (which I didn't) but I'll remove. After 3 visits (the initial install, the Tech & Supervisor on Saturday and the Tech/Supervisor today, they've replaced is the splitter...

Yeah I actually re-ran the setup the other night. I ran diagnostics on the box and actually wiped the hard drive and started over. The error came back 2 nights later. My issue went to case management even though she didn't give me her name (or she did and I didn't get it), they gave me a...

Thanks again everyone for trying to help. A tech came out (with their Supervisor) this morning. Was here for close to 4 hours. Let me answer a few of the questions posed: - The cable runs aren't very long. Maybe 10-15 feet from the Dish to the splitter? And then from the splitter to the...

Thanks again Jimbo. I'm going to see what they say. I'd be agreeable to going up to the HR44 (I wonder if they'd throw in the wireless genies) just to rule out the box. I'd also like to see if they can replace the LNB. That would basically be a rebuild of my entire system (new splitter...

Thanks Jimbo. They actually moved the power inserter to the brand new coax they ran back in September during the install (we had a new line added for my son's bedroom). So the inserter has now been in multiple locations in the home (some with coax a few months old and currently on a coax...

Hi everyone, I was hoping for some help. Before anyone crucifies me, I've searched this forum and have seen previous posts about the 775 error and some of the possible causes (bad power inserter, bad LNB, bad splitter, etc.). Let me give you the background of my DirecTV system first: -...