Recent content by DISH Software

Thanks for the feedback everyone! We are currently working on resolving this issue.

· Is the issue experienced on both SD and HD? · Is there a specific time of day you experience the issue? · Is DD 5.1 being offered during regular programming on SD or HD? Can you provide specific examples?

Can everyone experiencing issues with KHNL and KGMB please send us your account numbers in a PM? We are looking into this issue and would like to investigate further. Thanks!

Thank you all for providing feedback regarding this issue. The problem has been identified and a fix will be pushed in software version S237. We appreciate your patience and assistance regarding this issue and the fix is coming soon.

We are currently looking into this issue. Can everyone experiencing this issue please post the local market you receive so we research further? Thanks for your help and patience as we investigate this issue.

We are sorry to hear some of you are experiencing issues regarding your Hopper's internet connection and access to applications. To help us identify the problem, we ask that anyone experiencing issues with their internet connection on the Hopper or apps not loading or missing completely, please...

We are sorry about this issue and everyone experiencing problems related to cold weather and Duo Nodes. We have identified the problem and if you are one of the users who is still encountering these problems, please send us a PM with your first and last name, account number and 4 digit security...

If you are experiencing this issue, please send us a PM including your account number as well as the receiver CA ID for the receiver having the problem. Thanks!

All, We are currently investigating this issue and will be working to get this resolved as quickly as possible. If you are experiencing freezing/pixelating at :29 and :59 past the hour, please send us a PM including your account number. If you have multiple receivers and this is only occuring...

If you are seeing this on other receiver models, feel free to send a PM as well. Thanks!

All, We are currently investigating this issue and will be working to get this resolved as quickly as possible. If you are experiencing freezing/pixelating at :29 and :59 past the hour, please send us a PM including your account number. If you have multiple Hoppers and this is only occuring on...

Supported OS/Browser combos Chrome Supported - Windows - Mac/OSX Safari - MAC/OSX Opera Not Supported IE 10 Not Supported IE 9 Supported IE 8 Supported IE 7 Not Supported FF 14 Supported FF 13 Supported FF 12 Supported FF 11 Supported FF 10 Supported FF 9*Supported FF 8*Supported FF...

 Thank you for the escalations. We are currently working on getting this resolved. Until then, please use the Game Finder tool found on MyDish.com and continue to check the Game Finder App on the Hopper periodically as it will be resolved soon.

This issue has now been resolved.

We are checking into this issue. Thanks for the feedback!