Recent content by drickles

Called Friday as I am no longer under contract. Nicest customer service rep I've talked to in a long time. Had a pleasant 10 minute conversation. $50 off each month for 12 months. NFL Sunday ticket for free.

Decided to call DirecTv Friday during lunch. Very friendly customer service rep agreed that it might be a bad hard drive. Sent me a replacement 44, which I received Saturday. So far, no glitches when recording the same programs and channels.

Thanks for the feedback and the documentation. Very frustrating glitch. I will let you know if things clear up.

I checked connections, cleared off as much as I could (80% free) and even tried doing some recordings on the OTA channels to see if it still happened, but still get the glitches during recordings.

I tried a reboot and it didn't seem to help. Was really hoping it wasn't a bad hard drive and have to go through the return process again. Thanks for the information.

I recently was sent an HR44 as a replacement for my terribly slow HR34. Have been very pleased for the most part, but recently I've been getting small glitches during recorded programs. The screen will freeze, sometimes the picture will "pixellate", then jump forward maybe 2 - 5 seconds. This...

Directv customer for almost 5 years. Called today just to ask about any possible credits since all my others had expired. Talked to a real nice lady in retentions. Ended up with $20 a month credit for 12 months, NFL Sunday Ticket Max free, sports pack free for a month, and Showtime free for 4...