Recent content by emonkey

When they replace an existing dish, do you get to keep the old equipment? I'm not on a lease plan. Installer coming Saturday to do the HD upgrade. I have a Dish 500 for 110 and 119 and a second for 148 in Los Angeles going to a DP34. I guess one option is to ditch 148 and point it at 129...

jokeworm, Thanks for your efforts. I'm going to wait until I speak with the Denver office and get this cleared up. Good news: "ceo" email gets a quick response Bad news: you need to use it for trivial things that should take five minutes on the website. And what's up with this...

jokeworm - thanks! That's exactly what I was looking for. I think I recall someone else had posted that but couldn't find it on the (frequently flakey) dish site to use as a reference. It seems that the problem is that the "Then, add any of the following for an additional" in the "Add...

Count me another that has run into DISH's customer service woes. Called Saturday to get the new promotion, and spent 40 minutes with a rude CSR trying to get the DVR advantage. At the end of the call, all I knew is that I had an appointment for someone to come and swap receivers - she...