Recent content by gretschdrum

Update: Nothing has changed but there has been more tech support involved including a in-person tech. A DTV tech was at the house yesterday to fix a grounding issue and he was also unable to get the app working. He downloaded new DVR software, spoke with Mobile DVR tech, and still couldn't get...

Yes, I've rebooted the phone, modem, and DVR. Nothing has changed since rebooting. Every other aspect of the app works fine. I can stream live on my phone. I can use the remote. I can schedule things on the app to be recorded. However it will not connect to the DVR and allow me to watch the...

Any other suggestions? I'm pretty much stumped. Everything else about the service is working perfectly including the other aspects of the app. It's just registering the phone that still won't work.

Yes the phone is on the wi fi not cellular network.

It's an HR54. Brand new. Installed three days ago.

Reporting back three days after new Directv install. Unfortunately I'm in the same place. I can't connect via the app and the DVR is still showing the same 'Mobile DVR' messages that I posted on Saturday. Also, I don't see anywhere in the app playlist where I can 'run an additional mobile dvr...

Ah! Thanks for that information. I'm 24 hours in and will report back in a couple days with results. Sometimes trying to get ahead of the game isn't all it's cracked up to be... :) Phil

Hi and thanks for replying. No, my Galaxy S7 is not showing up. Just tried to reconnect again with no luck. Also, this is a recent install...as in yesterday. Everything about the install is working perfectly except this app feature. Here are the 3 things that show up under the category...

Hey Gang, Has anyone found anything that will allow my Android (Samsung Galaxy S7) using the Diretv app to connect to my wired, Directv Genie DVR? The DVR is connected via ethernet cable directly to my ATT Fiber Internet router. The DVR is showing that it is successfully connected to the...

Thanks for the reply. While I had the tech folks on the phone I reset the inserter several times. At first, I unplugged it for about one minute. I let the light go out fully and then plugged it in again. As the tech call continued and we did different things but eventually we went back to...

Yes, the update is that on Sunday morning I turned on the TV and everything was still operating fine (from when I got it working again on Friday). So, I called customer service and spoke with them in detail about the situation. Basically they encouraged me to cancel the tech visit - and I did...

Hey Chip, I totally get the point you're making and I agree if my existing equipment is ok. What I'm really asking is if anyone has had this similar issue before and if this SWM/power inserter is on the way out. As of right now everything is working with no error messages. But, if anyone...

Hey Gang, Yesterday morning I had perfect service. In fact, I've had this particular dish (slimline 17), receiver (HR 24) setup for a tad over 4 years with virtually ZERO interruption of service. However when I turned both tvs on last night I received error 775. None of the receivers or...

Has anyone fixed this issue yet? I'm still having trouble tuning in from time to time. Basically the issue occurs something like this. Power on the radio and the screen says it 'loading'. The channel never loads and it goes to channel 1, the preview channel. You have to either start over...

Hey Folks, Does anyone have an email directory for SiriusXM? Or does anyone have any specific email addresses other than listenercare@siriusxm.com? I would like to send a complaint (and a few other general questions) to someone other than the normal audience. I seem to be going in circles...