Recent content by ianf

  1. ianf

    email the ceo and you'll get a 811

    I kept it short and polite: the gist was I've been a DISH customer since 1996 who has been trying to get an 811 since December and suffering endless hassle at the hands of CSRs who don't have a clue. I closed by pointing out that I'd prefer to be a DISH subscriber for another 7 years, but it's...
  2. ianf

    email the ceo and you'll get a 811

    I don't think so. I emailed the ceo address yesterday before I saw the hints on this board, I was just ticked off from waiting since December for a unit. Adam (this guy must be in constant callback mode) phoned about 20 minutes later: he just said "Hi, my name is Adam and I'm calling from DISH...