Here's what my boss just found out from our Dish Rep. There is a known issue. According to whoever she talked to, there was 577 "known or reported" cases of this nationwide. The people with known issues were put on a list and they said their engineers were working on a resolve in the form of a...
I got a customer with a Hopper 3 and 2 Joey 2s. All tvs will lose audio at random while they are watching them. The video keeps playing as if it is muted. I cannot remember their TV brands at the moment but they are fairly high dollar tvs. All boxes are hooked up DIRECTLY to each tv with HDMI...
