Recent content by jamesclerie

  1. J

    Can't get RF remotes to work on HR20-700s

    look on the box is it made in china? there is a problem with hr-20 made in china. DTV engineering is looking in to it.
  2. J

    Directv Credit $100.01

    its called the on time grantee if your appointment is set for am 8-12 and the installer is not at your house by 12:00 you call directv and get a $100 credit on your account no questions asked. The only thing this is going to achieve is less apointments accepted by the HSP's meaning longer lead...
  3. J

    Looking for a new HSP

    how far south? I am in south florida send me an email we have offices across the east cost.
  4. J

    Technical Installation Help

    where are you located at If in south Florida I would like to offer your installation free of change I am a lead tech at the HSP here in south florida.
  5. J

    what is included for standard installation?

    Prices vary from market to market but running the line in the attic and down threw the wall should cost you $50-100. Standard installation includes making one hole from the outside to the inside of your home and running the wire around the house. The new dish and receiver are included in the...
  6. J

    Help on activing R15

    press pound to bypass the automated system and speake to a live opperator
  7. J

    Miami spotbeam?

    Yes it does
  8. J

    Need accessory part

    pm me your address I have plenty I can mail to you no charge
  9. J

    Help on activing R15

    1800 730 4742
  10. J

    H20-600 help

    No it is not a problem directv should or will work you on his building has a company that manages the MDU they are responsible for geting the destacker and configureing it all for you.
  11. J

    H20-600 help

    yes sorry both hd Irds do not have built in destackers
  12. J

    H20-600 help

    You are all wrong the system is a stacked LNB. Meaning that the 13volt and 18 volt signals are combined on the same line if you do not unstack the signal your IRD is unable to switch to the 13 volt signal. The HR20 is not compatible with a stacked lmb you have to get an external destacker.
  13. J

    Titanium Package

    Ok there is no reason to lie so. but like always we the installers are the bad guys on the forums. we are the ones that never show up never do our job right so like always your right The customer is allways right.
  14. J

    Titanium Package

    I have installed 2 Titanium Packages in south florida and you would never be able to do that. directv is very protective of these installs HSP's only phone lines on every IRD is required. phone line is checked monthly any nonresponders are deactivated. and you get as many HR20 as you would like...