Recent content by JamesL@dish

  1. J

    Upgrade from 722K to Wally?

    The DVR service fee for the Hopper Duo is $10 a month. It has built in apps as well like Netflix, Pandora and game finder. It also has a hard drive that can hold 125 hours of HD programming, 500 hours of SD.
  2. J

    What's my next step?

    We still are able to replace the 722 and 722k models. However we currently don't have them available for new installation.
  3. J

    What's my next step?

    It would only need to be activated on the account, that can be done by an agent over the phone, through our chat department or through our official social media pages. It would need to be from an account that has a zero balance. If it is from an account that owes a balance we wouldn't be able...
  4. J

    What's my next step?

    Once we move away from that series of receivers you would be able to replace it with a purchased 722 or 722k. We would still provide service to the obsolete equipment as normal.
  5. J

    What's my next step?

    Hey there Sat Guys, the 211 and 612 receivers are currently still in use and not obsolete. Once a receiver is obsolete, the receiver would function as normal and doesn't require an upgrade to use your service. It does mean that we no longer have those models of receivers available for...