Recent content by JMikeH

Stonecold, I can appreciate your dealings with customers. Pertaining to #2, about tripods. I'm an in house tech. It would be nice if CS agents knew that a tripod is not approved for the KaKu dish. 75% installs, of all apartment complexes, can't be done, by in house techs, period.

I don't think that is quite true. Or at least it's not supposed to be. Though it does seem like the CSR's make quite a few mistakes, and getting it reversed, if they make the mistake, is time consuming. The only time there is supposed to be a new commitment, is if you are getting new...

Traditionally, the ST deal is as good as it gets, concerning programming.

Black here too. SD working though.

Fayetteville, TN has Huntsville Al locals. I would only be moving about 10 miles.

Hmmm, this makes me want to "move" to Fayetteville Tn. I would be able to keep Huntsville locals.

Those signal strengths are too low. They need to be at least in the 80's, but preferably 90's. Beginning to look like an alignment issue.

My bad, I didn't see the SWM reference. If it's a SWM LNB, you select SWM5 in setup, not Slim5. Another possibility would be to check the power inserter. Edit: Actually, if it's SWM, it should find the correct LNB automatically after reset.

Are you sure you selected the slim5 in setup? If not repeat setup. Are you using BBC's?

I'm not sure as to your question, but be warned. If you live in the state of Alabama, it will be blacked out on the regular gameplan channel. You will still have to pay for the PPV.

I always thought that an adanced receiver, ie. HD, or DVR, triggered the 24 month commitment. But just today, I was on the phone making changes to a potential customer's account. She was wanting to add 1 standard receiver. The work order only had 1 standard receiver. The rep told the potential...

How do you have it attached to the TV? Are you sure the TV's on the right channel/input? I hate asking this, but you'd be surprised at how many service calls are resolved this way.

At one time, several years ago, there were no spot beams. In other words, if you lived in ...anywhere, and reported a NY address, you would get all the NY locals. Then came spot beams. All but the 4 major networks were lost for anyone that fell outside of the footprint. When were you able to...

They're keeping a tight control on WB68's in my area. I usually cascade 2 3x4's.

Has anyone actually tried this? The WB68 switch is designed for a KAKU dish, not the original 18" dish. The WB68 switch usually needs 4 inputs, not 2. Not saying it wouldn't work, but I've never seen it.