Recent content by JohnTenn

  1. J

    What is the purpose of the UL listing on coax?

    Huh? I don't know where you guys get your answers? UL listed simply means that the item has been tested by the Underwriters Labatory to meet or exceed the requirements for that particular item. If it does not have the UL stamp, it just means they've never tested it or if they did it failed to...
  2. J

    FTA is it a good business decision?

    I already posted on Dishretailer.com, but I'm curious of the pro's and cons of selling and installing FTA systems. I have no interest in helping people steal a signal that others are paying for, but after attending the expo, I'm curious why this is getting so big and if it's a decent revenue...
  3. J

    625 and 811 use same remote frequency

    On the 811 reciever. Press Menu 6/1/3 for system information. You should see remote address on bottom of the screen. On the remote for receiver, press and hold satellite button until all lights come on, then let go of satellite button. It should now be blinking. Press 13#, wait for light to...
  4. J

    Is there an alternate way to get through to customer service?

    Obviously you must be an internal tech. I do believe I said they are scheduling to keep Internal techs busy. It's easier on them to keep Sub's on hold, or feed them a little work to survive then it would be to fill up the schedule each day, risking a chance at sending internal techs home, yet...
  5. J

    622 & Fox NY HD Not any better

    It's a Known Issue with all the new HD receivers, and with more then just FOX HD.
  6. J

    Loss HDMI on 211 Unit

    I have a Phillips TV. I noticed what I consider a Huge difference when I connected HDMI to my 411 receiver, and also tested it on my DVD player. Everything looked much clearer and more defined with the HDMI cable connected. To bad I just had to RA my 411 because the HDMI quit operating and...
  7. J

    Dish 211 vs 411

    Only difference I've seen is the Ethernet port. Everything else is the same between the 211 and the 411.
  8. J

    Is there an alternate way to get through to customer service?

    Yeah, as slow as it is with DNS, no reason they are scheduling that far out. Seems they are scheduling way out in order to keep internal techs busy. We have been doing same day installs for Retail customers. I just don't keep 622's in stock, but I can have them next day. Echosphere seems to...
  9. J

    Installation Problem Dish 500

    Punching in your zip on my box says you should be pointing at 151 (azimuth), elevation should be 45 and skew 80. Don't change the skew or elevation. Also, don't use the 21 switch if you are using a Twin LNBF. I assume you are pointing with the point dish screen and not a meter. With the mast...
  10. J

    Installation Problem Dish 500

    I'd have to agree with the above poster. It's very likely you have 119 pointed at 110 and therefore not getting 119. Try moving the dish. If you look at the point dish screen and set the zip code, you can set the elevation on the dish and not change it. Make sure your mast is Plumb and level...
  11. J

    Whos going to SatelliteExpo?

    I am already registered and will be down there all 4 days. I probably won't attend the Direct Tv Kick off, but I'll be there for everything else. I'd love to meet up with some of the Satellite Guys members. I'm really looking forward to the Expo.
  12. J

    Explain to me the service fee - no telephone

    Unless you need it for dual tuner mode why not just put it in Single Tuner mode? Phone line fee is not required when in Single mode. Also, single tuner mode lets you record one channel and watch another, unlike the Dual mode. If the phone line is connected though, the auditing team...
  13. J

    Will there be plenty of 622's on April 1?

    Yea. DPP 44 switches are in High Demand. According to my echosphere sales rep, they are out across the country. I tried to get some Drop shipped to me today and was unsuccessful. Really wish they'd just come up with an adapter to work with the DP34. Can't be that difficult to set up a...
  14. J

    New Install

    The installation manual states trenching is included up to 50'. Obviously, if a trench can't be done, or if it's beyond normal trenching, I don't think this would be included. However, Unless it's pure rock, I am sure the cable can be buried enough to protect it from the mower and not be a...
  15. J

    New Install

    Unless proven otherwise, we are the highest paying company for subcontractors. I've yet to see a paysheet that contradicts this. Furthermore, we actually pay "trip charges" for excess mileage. Tech gets additional 20.00 to compensate the cost of fuel. Also, NLOS and customer not home we pay...