Recent content by Luke McNabney

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    522 - Newbie has questions...

    Boba My 522 does that as well on the second tuner. It will only do it, and than not every time, when a station 'bug' pops-up in the corner for station ID purposes. I think the station is transmitting something that activates the 'information' function of the PVR automatically.
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    Any suggestions on how to deal with E* poor customer service

    aperry Everest is a cable-based video/phone/internet service that is operating in the Kansas City area. I have several friends who use their service and are pleased with their offering and more pleased with their price. The website is supposed to be www.everestgt.com, but the site has been...
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    Sampling of Where the 811 Installs are Being Rescheduled

    Kevinw They called me the night before to confirm that they WOULD be there. Sixteen hours later they call to say that they didn't have any. Good luck though. Some people are getting them...
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    Any suggestions on how to deal with E* poor customer service

    Roger Tried all that. People in the city have all the discounts, the suburbs where there is no competition, gets nothing. A friend of mine in the city pays $99/month for everything that TimeWarner has, every channel, Road Runner... All because he used to have a dish and lives in the city...
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    Any suggestions on how to deal with E* poor customer service

    Roger is right about waiting to disconnect. I took the CSR at their word. I asked if they had the equipment (I was concerned that my install might require a Superdish) and she put me on hold to check availability. When she came back she told me that the installer had everything they needed...
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    Any suggestions on how to deal with E* poor customer service

    My wife actually watches the weather channel. And I mean watches. I secretly think that she is in love the geek meteorologists.
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    Any suggestions on how to deal with E* poor customer service

    TWC was terrible. Four visits and they still couldn't get decent picture quality. The digital channels would pop in and out. The In-demand stuff worked about 1 in every 8 times. And the rates kept going up. To be more competitive with Everest in the city they raised rates in the burbs. Should...
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    Sampling of Where the 811 Installs are Being Rescheduled

    You can read my full rant on the main page. Scheduled for 12/16, called on 12/16, told it would be January or later. And I'm not even a customer yet.
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    Any suggestions on how to deal with E* poor customer service

    Greetings! and yes this is my first post so please be patient. I have been a loyal TWC customer for ten years and it took a lot for them to drive me away. Before I decided to switch to the dish I did a lot of research into satellite dishes and read through the forums here for several hours...