Recent content by MK-9

Perhaps in your market. But, I've spoken to customers that have been charged if they didn't have it. Believe what you like, obviously nothing I tell you will change your mind.

Having the protection plan has no bearing on "custom labor". And also having does not make you a sucker. Since you own all your equipment (dish, cable, multiswitch or if it's newer SWiM equipment) D* will likely charge you to replace it. Again, it's yours not theirs. Now, the receivers are...

The old 18" or "round" dish used a 1 1/2" diameter mast. The newer ones as of about a little over a year ago use the same 2" mast the current HD (Ka/Ku "Slimline") dish uses. Very likely your mount is the old one, so yes, you'd need a new mast installed.

As far as the $49, that is cheap. You need to keep in mind, this type of thing on a service call takes more time. Service techs are paid by job, so this takes more time than the normal service call would. Hence the reason they charge custom labor. Things like cable burial, wall fishing...

Minnesota tech here. In a few weekly meetings, they've spoken about this new meter. Apparently designed specifically by DTV. Guess the Clairemont, MN office has them. Myself and the other service techs in our office received the Super Buddies approx 6 months or so ago. It's definitely better...

They seemed to have skimmed this topic in our last tech meeting. So I didn't really get any details. Am I correct in the fact that the MVR is a SWiM only feature? Or will this work with the legacy systems as well?

Our local shop took all 4x4 (thankfully, since they're crap and likely to go out in 6 months or so anyways) and 4x8's off our trucks. 2 weeks later the warehouse said DTV didn't realize there were so many [4x8's] out in the field and had WAY to many on hand again, so now they're putting 2 each...