Recent content by nagol99

I agree with you smokey982! I have been a Dish customer for YEARS, and have seen several channel disputes, but NOTHING like waking up to watch Saturday college football, only to find the 2 major networks (ESPN and SEC Network) gone! I also signed up for the YouTube TV 21 day free trial and...

Dish tech just left, replaced the connector at the dish and the HUB in the attic. He said the signal from the hopper to the dish was a little off. He went out and tested the signal at the dish itself, and said it looked good, so that it must be something between the 2. Hopefully this has...

I did run the check status again when I noticed the hopper was not showing the error any longer, but it has been at 60% since the last 1 1/2 hours now, and the circle on the System Status box is still spinning so something is still off. I took a picture to show the tech when he gets here.

No EHD is plugged into the hopper. I only have a network cable and HDMI cable connected currently, and the hopper is still plugged into the wall outlet.

They are sending a tech out between 12-5 CST today. I had left the hopper on and did not rest it, hoping that it was still showing the refresh in progress message, but I just went to check on it and it seems to be working now. There is still something wrong, It should not be doing this and I...

On the phone with Dish again this morning.. same error message I've had for almost a month now "please wait, refresh in progress"!!! :mad:

Well.. less than 5 hours after my call this morning, I have had to call back once again. I turned the hopper on to watch TV at lunch. It came on fine, no messages or anything, but when I pressed the guide and tried to change the channel, it would not respond. Was able to get into Diagnostics...

I will try with the Hopper plugged directly into the outlet for a few days and see how it reacts. The tech that came out again Saturday morning plugged some type of tester into my surge protector and said it was fine to him. I know equipment needs to be replaced after time, and I know I have...

I have the hopper plugged directly into the wall now. I will continue to monitor it and see if this happens again. Just odd to me that Dish would recommend to bypass the surge protector and plug this directly into an outlet.

Well.. going on week 4 and my issues is still not resolved. Hopper was unresponsive yesterday morning, and I was busy with work so I just reset it without calling dish. Wife went to watch TV last night, around 9:00 PM CST and had same issues, so she reset it also. Again this morning, the...

Tech that came out on Saturday morning (same one that replaced the hopper on Wednesday) says he thinks the OTA adapter I have that I got from AirTV is causing the issue. I have unplugged the OTA for now and so far the hopper has been working fine, will keep monitoring it for a few days. He did...

No one is watching TV at 3:00AM or 4:00AM here. This has continued to happen twice today. Once at lunch I turned the TV on to check it and it worked for a few minutes, then the Hopper just locked up and I was not able to change channels or anything. I finally was able to get to the diagnostic...

Thanks for the replies and suggestions. The hopper is connected to my router via a cable (An Asus TR-AC66U) that is setup an access point and hard wired to my existing router in my office and has not changed in over a year. There are no errors in the settings/diagnostics/status/issues on the...

Back to square one, hopper was replaced yesterday afternoon and have same error again this morning. Dish support is no help, just tell me to rest it and call back if it happens again. Is there another number besides the 1-800-333-3474 number to call for this? (I have this number memorized...