Recent content by nvsundevil

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    I’m a DirecTV installer, here to to help!

    Thx Jimbo for sharing your expertise...........like your suggestion. We are only dealing with two TVs. Totally agree!!!
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    I’m a DirecTV installer, here to to help!

    This all started with the new update.......had called a few times and was told software designers were aware of the problems and would receive emails indicating the progress; after the third call, due to having the Protection Plan, I basically insisted a Tech come out and replace the...
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    I’m a DirecTV installer, here to to help!

    Update to on going saga of Genie issues........now having challenges of Series Manager "kicking out" programming that is to be recorded due to "programming update (13)". Once again called DTV.....CS Rep transferred me to Technical support. After explaining what the tech (who came out in...
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    I’m a DirecTV installer, here to to help!

    Not according to the tech that was sent out to check out our problems. Personally, am thinking it's "bunk"!
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    I’m a DirecTV installer, here to to help!

    Just need a little information, please................received software sometime in March/April; experiencing multiple problems with box. Since we pay for the DTV protection plan, requested a tech to replace box(es). Was told by tech (at end of April/early May) all our problems were due to the...
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    DirecTV has crazy retention deals right now

    IcEWolf..............your post was the BEST!!! KUDOS and thx for sharing!!!
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    DirecTV has crazy retention deals right now

    OMG...........Just called......followed the directions as outlined above. Had a nice chat with the Rep regarding DTV and Pac 12 Network while he checked out what could be done............was able to reduce programming by $10 a month because duplicate programming due to having the Ultimate...
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    48 hours to re-activate a Directv account

    Be careful...........Dish might impose some big time cancellation fees!
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    Cancelled DTV over terrible customer service

    Be careful with Dish..........you might end up in a two-year contract with hefty cancellation fees if you do decide to go back to DTV. I would try calling first..........ask for the Retention's Desk.
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    Pac 12 Network and Directv

    The following tweet was posted on another site this morning.... Kyle Bonagura?Verified account @BonaguraESPN Mark Shuken has been named President of the Pac-12 Networks. One of his previous jobs: President and CEO of DirecTV Sports Networks Could his past experience be a hopeful sign? Anyone...
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    UHD gone; Olympic Channel here.

    I had to go into my "favorite list" and add it............apparently when I set "my channel guide" I had not checked that box.....husband says it works okay! When I called, CR indicated UHD as in the HD pack; however, Olympic Channel was not........since I do have the Sports Pack too, it was...
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    UHD gone; Olympic Channel here.

    Called DTV about it..........CR knew nothing either (seriously!!)!! While on phone with DTV, googled Olympic Channel and found it on 624 and told CR about it......his comment........"good to know"!! Go figure! As a side note.........apparently not available on Dish.
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    Directv and P12N

    Posted on another site questioned the truth of Wikipedia indicating that pac 12 network is coming on August 1 to DTV...........any rumblings heard on this site??????
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    The Great Closed Captioning Mystery

    Try this......once you have turned on the tv, hit "info", you should see a bar across the top, move to highlight "CC", there will be a drop down and if Closed Caption is highlighted, move the highlight down to off. Not sure if that's your problem or not, just another suggestion.
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    Pac-12 Network

    Have always maintained I'd pay extra for the channel(s). With Sling I can now watch my Devils............no matter how their season goes.............it's available to me. (Without being a cheater or watching on some ".co" site!!!):):):) Am glad to have it available this weekend..........with...