Recent content by pugmom

I changed to flex plus news pack from the welcome pack. I chatted online with two reps who knew nothing about the autopay credit, I was told to call and talk to a "account specialist". I called this afternoon and the rep I spoke to didn't know anything about it either but he was going to see...

I understand it is not with the welcome pack, I am planning to switch to flex but wasn't sure if I should switch before calling, thanks for the info. I will switch first then call.

I am thinking of switching to the flex pack so I just did a online chat to ask about the auto pay discount. I am not a new sub, I have been a Dish customer for 8 or 9 years in good standing. I currently have the welcome pack plus hbo. The rep told me the discount is only for new subs with auto...

I never said premiums have anything to do with the welcome pack. Please reread my post. I was responding to your comment about welcome pack stubs being of no value to Dish. Just saying I pay as much as someone with a standard package and they should value all subs. I learned from Dish during the...

That is pretty lame telling people it was a free preview which should have ended. A chat rep told me the same thing, she couldn't understand how I happened to have AMC for the entire 5 yrs I have had the welcome pack.

It never ceases to amaze me how some people are so quick to defend this company. FYI, I pay DISH a lot more then $20/mo as I also subscribe to premiums. I am planning to leave and I know they don't care. No, I will not be going anywhere else, I am done with pay TV altogether.

I don't want something else, I want AMC, it has been part of my package the last 5 years, and DISH raised the price on the Welcome pack this year. I am chatting with a DISH rep now who doesn't have a clue on what is going on.

I have the Welcome pack and had AMC until yesterday 6/11/13 and today when I go to ch 131 I get the message that I don't subscribe to that channel. If DISH removed it for good from my package after having it for so long then I will remove DISH, I am so tired of this company.

I have the Welcome pack and got a Roku, it took me two tries and I went through chat. The first rep gave me discounts on HBO & Showtime which I was already subscribing to. On the second chat I made a big stink about missing Breaking Bad and said I was thinking of switching to Direct TV. I was...

I have a 625 and just noticed it is doing the same thing so it must be something new. I agree with you, I would much rather have the old bar counter instead.

I watched it Monday evening. I am new to using a Roku and new to Amazon streaming and I only have a standard tv. I was a little skeptical at first and concerned about connectivity issues. No connection issues at all, picture quality was great and no commercials! I watched the free stream AMC...

My Roku came on Sat via usps, never got an email with a tracking link like the rep said I would. It was ordered Tues night, Weds was a holiday so the earliest for it to ship would be Thurs. It came from Calif, only about 60 mi from where I live so it might have gone out Fri. and only took 1 day...

I have been with DISH 5 years, I get the welcome pack, HBO, Showtime. AMC was one of the few channels we cared about. The first time I chatted with a rep I was offered 3 mo. free showtime, 6 mo. 1/2 price HBO, I took those offers. I still was not feeling satisfied and thought I can get better...

I have the welcome package plus Showtime and got the Starz promo added via chat. It took me 3 tries to get the Starz promo added which had nothing to do with not qualifying for it, it had to do with the reps not knowing what they were doing. The first rep I chatted with said he added it but I...

Thanks! I just checked, mine was 136F high, 105F low, 116F average, is that too hot? When I rebooted it with the power button it sounded like the fan was still working. The DVR is in a cabinet without too much space above it. I am thinking of dumping the VCR since it is not used much anymore so...