Recent content by ronswanberg

the rep didn’t understand it was a software issue....

I had the same problem. Called Dish support. Was told a tech would have to come to house and I would have to pay, since I didn’t have a Dish Protection Plan. I told him others were having the same problem on the Satellite Guys website. Since I didn’t want to pay for the tech, they are sending a...

I have the came problem. I contacted the Chat Team and received the following reply: "Upon further checking, I'm afraid that this is out of scope, but no worries, you can contact our hotline on 1-800-333-3474 so they can further assist you with your issue with the DISH anywhere app."

Which OTH adapter will work with the Hopper 3 I am having a hopper 3 installed tomorrow. I would like to connect my OTA antenna directly to the hopper. The Dish website will not let me access the accessory page because I have a pending install. Looking on Amazon there are several choices...

My bill went up $10. I called and asked about other programming packages. I ended up downgrading to save money. No specials were offered to me. The rep. really didn't seem to care that I was downgrading service.

No sympathy Poor customer service. Try to cancel your subscription. They make it nearly impossible. You can't cancel on-line. When I called in to cancel, I was transferred to someone else and put on a LONG hold. My call was then cut off. (This happened twice.) The rep. would not take...