Recent content by Sammi43

I literally just asked a manager about getting Red Zone for free this morning after I had customer service problems and was told that it didn't come by itself, only with Sunday Ticket. So frustrating that you get different answers from different people!

After getting the run around from three different tech support agents, a supervisor sent a tech with a new client box out today. Tech also gave me some new equipment for outside just to be sure (I guess I had some old stuff installed by a third party contractor for Directv, and it may have been...

I've had the same issues this summer, with it getting worse this past week. The Genie mini in my bedroom restarts itself several times a night while I'm watching it, sometimes the picture comes back on and sometimes it doesn't. I spent half an hour on the phone with Tech Support today with no...