Recent content by SatcomEng

If DirecTv/AT&T wants to lie to their customers saying there are no known reports of these common issues....here are my escalation ticket #'s. I'm not worried about sharing as I have a verbal password on my account so no information can be shared by customer service without this password being...

I've been having issues with both my HR24-500's on a 31D 13Ch LNB with extreme Dolby and PCM Audio Drop outs (no video pixelation or drops...so that rules out RF interference pretty much) . I only get them up in the mid-200's (AMC, HGTV, DYI, etc). My HR54 Genie/Clients don't exhibit the issue...