Recent content by tanman

The OP stated " I use the dish anywhere app on my Roku TV " so you can see my confusion. I guess if he had a firestick or Appletv box plugged into the Roku TV and stated so perhaps I would less confused. And I cant get rid of the stupid bullet points.

I didn't think Roku supported Dish Anywhere-it's the only reason I have a Firestick. Learn sumptin everyday.

Here's where I'm at.Called the 888-496-1260 number(Ironically I used to have the number in my signature on this forum) and had a pleasant conversation with George in Tulsa. He indeed was loyalty/retention. Started out by saying"Oh jeez -you called a day too late for the promo!" When I explained...

Was there a first line CSR you had to get past?

I seem to remember that number becoming a standard number after The Great Hack(already a distant memory).But I will give it a try next. I guessing that Dish now has a metric on how often a customer gets passed up the chain and there was a Monday Morning memo emphasizing the point.

Been a Dish customer for a long time-twenty something years.Every 2 years I play the loyalty/retention game and get a deal. I wasnt asking for anything outrageous-just a continuation of the same measly $12 in credits off my bill if I reupped. The CSR REFUSED to pass me along to...

I called Dish earlier last week to inquire about a Dish matter. As I was finishing up the CSR asked if Knew about the Boost offer. I was sort of curious as I'd been looking at going prepaid (been on Att postpaid no contract with my wife and my brother for ages-plan doesn't even exist...

Verizon's vaunted "best customer service" days are ancient history.

Ive also had this problem.Seems to have gotten better the last couple of days.

I remember reading an article a number of years ago about a guy who experimented with "do you have a good guy discount?" whenever he was shopping. Many times he heard "I can't give you a discount but I can do this for you...' Worst case everybody lightened up a bit.

They unfortunately do not provide streams for our locals which happen to be the ones that cut out the most.Not all of us have OTA signal- I put up a large Channel Master UHF antenna with a booster in a vain attempt . I shoulda listened when the antenna website said I needed a 135 foot high tower!

Soooo...what did the tech do to solve the problem?

Nuke the entire site from orbit. It's the only way to be sure.

The last time I had a Dish tech out was a couple of years ago to install a +. He was telling me his area was way understaffed at every position and he had just given his notice.Said he had booked a personal day off way in advance and had rented a garage so he could work on his car. At the last...

As I said it was a 2 week old episode.Way past a week.