Recent content by taylorjm

So, checked out my issue. I have two screw in L-brackets that hold the box up tight up against the back of the wall behind the tv. Sure enough, the box shifted and it was now pressing on the system button. Which explains why when I unlocked the front panel, the system info screen kept coming...

Ahhhhh, so your thinking it's actually a button sticking on the front panel. I gotcha. Well the box is mounted behind the tv, so we never even look at it, but it makes sense. Actually, now that you have me thinking about it, I'll have to check at how it's mounted on the wall and see if maybe...

So I have a 211k receiver, and it seems like random times, sometimes nothing for a hour, sometimes it will pop up every minute or so a few times. It just started recently. I've had the front panel locked, and all the ppv and adult stuff locked since day one. It's starting to get annoying. I...

Well, about 3 hours later, the rep called me back. I was amazed at that. Just like Tampa said, the flex pack with dvr included the $5 autopay discount, but when I signed up for autopay, I got an additional $5. What's really shady, and isn't Dish's fault, is when I talked to godish.com they...

Amazingly enough, someone from Dish corporate, some kind of internet response team called me and gave me his contact email and number and said he was going to handle it. He saw where the problem was, he's just not sure why it happened, and said the changes Dish made should have equaled out to...

So after two month's. Here's what I received from DIRT. "I have not received any responses at this time. So if Dish won't even answer to one if their own people on DIRT, it's obvious why they won't answer me. Makes you really wonder if I stumbled upon something that they want to shove under...

Yup, I think I bought 2 of the 211k receivers for my camper and they were $50 each. Then each one adds $7 a month to your dish account.

Almost 6 weeks now, and Dirt says that Dish is still working on my account. Anybody taking bets on the outcome? Think they will ever finish "working" on my account?

I spent 2 hours on the phone with dish, they told me they would open a ticket and call me within 48 hours. Never happened. Contacted DIRT, they have been emailing the back office people but also aren't getting a response. It's been a month. Tampa8 suggested asking for some free premium...

Well, don't buy into the whole, "if you sign up for another 24 month contract you can avoid this from happening". I've been fighting for over a month now because mine went up $5 and I was on the 2 year price lock. Nobody seems to care. I guess it's ok to break the contract when it means they...

I would ask about this, except I can't get anyone to acknowledge that there is a problem. Anyone I talked to on the phone said "oh, yeah, I'l have to submit a ticket and someone will call you about it within 48 hours". I had that twice. Still no phone call. And I can't talk to anyone that has...

Well, it's been a month. Dirt emailed someone a week ago, I just emailed them again to see if there's any update. According to the terms of my contact, they can't change the package OR the dvr service for 2 years, but you can't get anybody to even acknowledge the problem, let alone abide by...

I understand that. Except my package was changed. It went from "flex package w/dvr" to "flex package".

I was on the phone over an hour one day, and spent another hour a second day going through multiple layers of people. Then being told I would get a call within 48 hours. That was 3 weeks ago.

Call your insurance company.