Recent content by tcdreamangel06

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    Billing nightmare and bait and switch tactics -- Should I expect this from now on?

    God i hate CSR's... Im in Technical Support and the whole CSR's not doing their job thing is always a problem..so when they dont feel like dealing with it anymore.. tech support gets the mean people. Platinum HD, HBO/Starz are both under promotion right now...so that was a given... And the...
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    My Dishnetwork HD Upgrade Horror Story.

    retailers. Are..CRAP!....i swear if they did not exist...my job would be oh so much easier.. And also i swear if you could reach my call center things would have gone so much differently...we always call dispatch here, and we set up an appointment with the FSM for the area and no thats not...
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    Noggin 24/7?

    calling "Dish" you know, when ever you call in to the call center you get a person.. like myself. who knows just as much as YOU DO about the channel changes. customers call in, and yell at us, because we cant fix it. Well, you can go to our website, and basically see what i see when you...
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    LNB Drift Detected

    Actually, we wont replace it until -8 or +8 if its pro plus.
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    HD Enabling Fee--what do you get for it?

    Directv charges the same fee...just a higher one
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