Recent content by tmart

I do understand the charge for the whole month regardless, but they did tell me when I would start the service again I would not get charged anything. However, based on all these comments maybe the CSR just didn't know. If I do get charged the $5, I can live with that. But, primarily for me is...

Mine does not say Flex, but no doubt it is a prepaid account. I paid for the first 30 days by credit card and expect to get a paper copy to pay the next thirty days. I will pay that online or use my Bank to send it. I did not give them a CC to use automatically. But, If i decide I will not use...

[ Also unless your street address online says FLEX then they did not activate you under flex terms so that is another thing to check out. Just signed up for the welcome pack-- went quickly and in a few minutes had the new service. However, after checking the new online account mine does...

Life is still good!! In preparation for a weeks trip I added a single day from a new MoneyPak. I got the hit in just about 3 seconds. I hope they just keep this running for us that enjoy this service.

I tried! , they told me last month it was coming, last week they told me Prepaid Sub did not need a new purple card. This word came after I did a few followups looking for the card and asked for a supervisor. He was adament and testy that I would question him about it. If you can hook me up...

Interesting comment about not be able to use a Purple card from another source. I heard from the dealer that I could use another purple card. I assume since they (dealer) would provide it , its free and clear. That upon call-in when you give the Rec/S numbers it will marry at that time...

So if a Dish prepaid customer signed up for international service now we probably would not get it because we still have the yellow card? Or it would accept the purchase but service may not come in? But, then you would call Dish and get the automatic no again a card is not required? Also...

Thanks for the response. No I am not currently subscribed and probably won't get it all together again ( RV is out of town) until next month so I have time. I did not see a pop up date earlier this year and Dish never asked me that so I never referenced it. I didn't get the first name I talked...

Thoughts? Now, I don't know if I am still waiting for a Purple Card or Not!. 22 Jan-- I called in for a replacement card. (used Dish Prepaid Phone number) I was told by a real nice CSR it would be here in 3-5 business days along with a $40 Pin Card for my troubles. (saw the same reply in...

Looks like it was down all day and still down. If they did it, why would a business just down a major phone line and not give the customer any notice or at least forward it to a voice line! Just a rant on bad customer service if true Thanks

Trying to call 18883474132, on screen phone number for Prepaid. However does not connect? Thanks