I'm guessing where chaskuchar lives Dish has a contract with someone that provides internet and phone, which allows them to advertise a three in one package. Don't get that excited, yet. :)
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I had a launch 360 and it and the replacements failed 5 times. I know we're probably not the norm but it definitely was a problem.
Microsoft defnitely did not let me down though and in fact repaired or replaced my system until they got it fixed.
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Sucks, don't it? A friend has D* for TV and cable broadband and is also unable to stream anything via espn3. The cable company won't let him stream it because he doesn't subscribe to their cable tv.