Recent content by yman173

For the past 3 years, I have been getting the RedZone channel on its own for free. I just wait until we're close to the season, and theyve added it without any problem. I called on September 1st, and at that time the guy I spoke with told me that he had not seen it offered this year by itself...

I think their routing system has changed because I called Friday, and the woman I spoke to could only offer me half off the MAX. I don't typically use all that comes with that package so I just declined and hung up. On Monday, I called again only this time instead of saying "Cancel" "Cancel", I...

Are you sure you were getting the Retentions department (saying "Cancel" "Cancel" on the automated menu)? Ive never gotten anyone other than an American in Retentions, but just about every CSR Ive dealt with was foreign. Basically the people in Retentions are the higher-ups and/or managers of...

So it's that time of year again, and I wasn't sure if I'd get very far with Direct since getting the standard Sunday Ticket for free last year. But now in my third year with them, I wasn't getting any credits except the HD for life, and my bill has gone up pretty high. Using that as a bargaining...

Doesnt seem like theyre giving out the RedZone as freely this season because of the new "Sunday Ticket MAX" level theyve got. But, if you call retention, you can easily get ST standard for free. You dont get RZ or the PC abilities, but you still get all the games and the Mix channel. And all...

I got the standard NFLST for free back in June just by calling the Retention Dept. Been a customer for about a year and didnt want to pay $200 for the ST, so asked for RedZone. I couldnt get that because I havent been with them long enough, but they gave me ST for free, which was fine by me...

Ive been lurking this forum for awhile now, during the offseason, wondering if what ya'll were saying about getting RedZone for free was true for all of us or just for people who have had Direct for years & years. Well, today I took the plunge and made a phonecall. Ive only been a customer of...