Recent content by ZachS@DISH

  • WELCOME TO THE NEW SERVER!

    If you are seeing this you are on our new server WELCOME HOME!

    While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!

    Thank you for your patience and again WELCOME HOME!

    CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
  1. Z

    Social media support on Twitter

    We would still need you to reply to that tweet, or send a DIRT member a PM with your account number, otherwise they would not be able to submit the report. The account number is required, but they don't need your pin number as they will not be providing any account specific information.
  2. Z

    Social media support on Twitter

    Yes, the DIRT members that are on here also monitor our FB, Twitter, email, and forum. They asked for your pin to submit a report, but that is not needed. I'll make sure that the feedback is provided. We are in the process of getting the account verified, but the main DISH account does state to...
  3. Z

    Are there ever any DIRT members around anymore?

    I have logged into her account, changed the avatar, deleted her signature, and turned off the ability to send her a PM. I'll be doing this with the rest of the former agents throughout the afternoon.
  4. Z

    Definitive answer about PPV on multiple receivers? DiRT?

    The answers provided are correct, if you order the fight online or via the phone it will appear on all TVs automatically. You would need to order the event from each TV if you did not order it via the phone or website, however you would only be charged once since they share the same event ID.
  5. Z

    Just got the hookup from the best Customer Service Rep ever!

    I have forwarded this to Matt's supervisor, as well as their manager and general manager, to ensure he gets your feedback. This was not Speedy from the DIRT team.
  6. Z

    Another missing auto hop on NBC....The Voice from last night

    I do not watch the Voice, but I know that it is occasionally broadcast live and AutoHop is not available for live events (i.e. news, special events, sporting events). ABC (Unrestricted Markets)- 1 day delay ABC (Restricted Markets)- 4 day delay NBC (Unrestricted Markets)-1 day delay NBC...
  7. Z

    Dish site unavailable

    We are aware of some customers experiencing latency and are working to resolve this as soon as possible.
  8. Z

    My Introductory Savings

    This was an error and we have since corrected it.
  9. Z

    WGN America no longer in FLEX PACK

    The Programming Change Fee is charged when programming is removed within 30 days of addition. This fee will not be charged if it's within 60 days of activation, restart, or bundle/unbundle, if the account is placed on DISH Pause or within 30 days of removing pause. Flex Pack and Channel Packs...
  10. Z

    EHD message on Hopper 3 tonight

    DIRT (DISH Internet Response Team) is a group of DISH Social Media agents that monitor this forum. The Social Media team also monitors our Twitter and Facebook pages, a few other forums, and also helps reply to emails. The names that appear in Red are DISH Social Media agents.
  11. Z

    Question for DIRT about NASA TV CHANNEL 286

    This is actually on our know channel issues list, so they are aware of the issue.
  12. Z

    No ESPN Goal Line today?

    Goal Line didn't start until 3pm ET today, however, we had issues that prevented it from starting at 3. We just got word that it is up and running.
  13. Z

    DISH Introduces Flex Pack

    You more than likely would not require a new Smart Card if you have a Hopper 3. The information provided to you on the phone does sound correct for a Hopper 3 account. The Flex Pack programming, along with the Channel Packs, will not appear on your online account until you have subscribed to...
  14. Z

    Meredith dispute settled?

    An agreement was reached on 7/15.
  15. Z

    New Add-On Packages

    https://www.mydish.com/perks/free-preview, channel 103, and my internal site all do not list this channel being in a free preview at the moment. This channel is available in the America's Top 120 and higher, as well as the Flex Pack. Not sure why it's listed in a SD free preview on this uplink...
See more
Top
Back