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  1. tomeckle

    Outstanding Dish Customer Service

    Without a doubt my recent experience with DISH customer service was the best I have ever received from any company anywhere. Starting with an initial contact with Zach of the DIRT team about difficulty with dvr playback, through dvr replacement, and ultimately a service call from DISH of...
  2. tomeckle

    722 and EHD woes

    Replaced the DVR and now everything works as intended...thanks everyone for the suggestions Tom
  3. tomeckle

    722 and EHD woes

    Thanks, but dvr is refusing to play or transfer at present, even after hard re-boot...ordered replacement 722 Friday from DIRT Cayucostom
  4. tomeckle

    722 and EHD woes

    I just purchased a WD elements 1 TB drive to use as an ehd to my 722 dvr. I am unable to consistently copy or archive programs. Occasionally, a program transfers, but most end up locking the receiver, requiring a reboot. the DVR software is L676...so far I am able to generally watch recorded...
  5. tomeckle

    External Hard Drive Archive Bug Thread

    I just purchased a WD elements 1 TB drive to use as an ehd to my 722 dvr. I am unable to consistently copy or archive programs. Occasionally, a program transfers, but most end up locking the receiver, requiring a reboot. the DVR software is L676...so far I am able to generally watch recorded...
  6. tomeckle

    722 DVR is hanging up on some playbacks

    I will try playing from the EHD this weekend when I have some free time and post the results. Get back to you first of the week. Thanks for the help tom
  7. tomeckle

    722 DVR is hanging up on some playbacks

    Software is version L674, HDD temp avg 111, HDD SMART =0...I am not sure what other diagnostics to use. Assistance is appreciated Tom
  8. tomeckle

    722 DVR is hanging up on some playbacks

    Generally the sticking occurs during fast forwarding during playback. However it has occurred as program is playing. Deleting the sticking program is the plan once we discover which ones hang-up. However we would like to view some episodes that we have recorded...not sure which ones are going to...
  9. tomeckle

    722 DVR is hanging up on some playbacks

    I did not try to play from external drive..I just off loaded and reloaded to see if that solved the issue. External drive is verrry slow...
  10. tomeckle

    722 DVR is hanging up on some playbacks

    Occasionally, my 722 receiver hangs on playback and the only way to unstick it is to reset the receiver. If I try to play the same show again the receiver hangs in about the same place. I have copied the offending program to an external DVR and returned to the 722 and it still hangs in about...
  11. tomeckle

    Website Building Advice?

    Web Site Development For several years, I have used a suite of programs from Coffee Cup. They have a pretty good Html editor and a WYSWYG program plus a bunch of helper programs, some of which are Flash focused. I design non-profit web sites and this software was not very costly, but best of...
  12. tomeckle

    622 Freezes

    tests-612 I did the HDD Smart test and HDD appears fine..I am leary of doing some of the other tests because I am not sure of what I am doing and dont want to re-initiallize the disk. I have called ATT/Dish tech support and they dont have much of a clue except to exchange the 612. Thanks for...
  13. tomeckle

    622 Freezes

    bad sectors Probably beyond my technical skill set...unless there is a software method that does not involve opening the unit. perhaps some utility resident in the dvr itself that can be accessed by commands from the remote? The counters do not suggest HD issues though....
  14. tomeckle

    622 Freezes

    While heat maybe why the unit doesn't respond to a reset/I dont believe heat is the cause of the freezing up, however here are the counters for temp average 105, low 80 high 122, I have 2 fans and a usb pad cooling the av cabinet and the counters reveal they work well. The sporadic nature of...
  15. tomeckle

    622 Freezes

    About 2 months ago in January, my 622 was making noise like it was running, I couldn't get a picture black screen on TV1, TV2 snow and nothing seemed impact the situation, power off reset or anything even left power off for 20 minutes or so. I unplugged the unit and went to sleep Next morning...
  16. tomeckle

    Elements LCD 15 Remote Code

    I just got a new LCD 15" from Elements for the spare bedroom and cannot get the Dish 6.0 UHF remote to control the TV. Does anyone know the appropriate remote codes...I tried the ones supplied by the TV maker. neither 627 ot 659 work....any help is appreciated Tom
  17. tomeckle

    Guide Dowload Hangs with 622

    Guide Hangup cured Software download L4.48 seems to have solved the guide hangup problem. So it was a Dish 622 software problem all along..it would have been nice to have known this sooner....Seems like someone did or they would not have fixed it....:)
  18. tomeckle

    Guide Dowload Hangs with 622

    I am going to wait until update L448, and if that doesnt fix the issue. Then I will unplug the WD nightly until I can get another HD...but what to buy? It actually feels good to have isolated the problem to the External HD even though it is inconvenient to unplug nightly. Maybe I sill shift...
  19. tomeckle

    New HD customer dissatisfied

    Dish and SD I live in California in an area that Dish doesnt broadcast locals in HD and OTA is really not realistic...therefore we watch many programs in SD...For the last 3 years we have watched a 50" Sony Plasma TV monitor linked to a Yamaha RX V2500 AV receiver and a 622 DVR. While the SD...
  20. tomeckle

    Guide Dowload Hangs with 622

    I am still at l4.47...maybe 4.48 will fix hopefully
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