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    HR 34 REPLACEMENT POLICY 01/22/16

    As a CSR, I can attest to the fact that the HR34s are NOT being replaced at no cost. Shipping and handling is a requirement without the Protection Plan. If a customer is told that it is free, then gets charged for it, then it should be notated. HR34s are expected to be returned. The HR34s that...
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    HR54 Genie doesn't buffer previous channel?

    But I also mentioned the word "also" - - referring to the TS's complaint that the HR54 doesn't "buffer the previous channel." Never mentioned double play in relation to the HR54, so I don't see how "the hr22 also doesn't have that feature" would relate to double play when I was referring to the...
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    HR54 Genie doesn't buffer previous channel?

    The feature of a channel buffering when they tuned back to it, as the TS was referring to. Since they mentioned nothing of double play, I took that as they weren't using double play to tune back to the channel, which means that "feature" wasn't available. Shouldn't be that hard to comprehend...
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    HR54 Genie doesn't buffer previous channel?

    That is actually what I said. I said that the HR22 does not have the pre-buffer feature. I never said the HR22 doesn't have double play. I never said the HR54 has the ability to pre-buffer. I only brought up double play as an alternative. If you'd read the post correctly, you may have...
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    HR54 Genie doesn't buffer previous channel?

    yes, it has double play, but does not buffer prior to tuning to the channel.
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    HR54 Genie doesn't buffer previous channel?

    if you change the channel on the same tuner, it won't buffer. in order for that to happen, you will have to use double play. the hr22 also doesn't have that feature, so I can't speak to why it may have worked before. all I know is that in order to see anything before you tune to it, double play...
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    DirecTV wouldn't take my cancellation for an order

    everyone who blames at&t just want to look at someone to blame. nothing's changed in most of the departments as far as policies go since the transaction. at&t handles no part of directv disconnect. directv handles their own account disconnect. I believe a couple of outsourced call centers...
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    Price Increase coming in February

    Turner did the same thing with Directv. This price increase is based on the negotiations from roughly the last quarter of 2014 through the third quarter of 2015. of that, AT&T owned Directv for roughly... 9 or 10 weeks. But let's blame the merger.
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    DIRECTV Streaming Rumor Alert

    NHL Center Ice is not available because of NHL Game Center. Game Center is what allows for streaming on other devices, which is an extra cost. It isn't included with the NHL Center Ice like streaming is with NBA League Pass, MLB Extra Innings, and if you subscribe to Max, the NFL Sunday Ticket.
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    DIRECTV Streaming Rumor Alert

    How is the Sunday Ticket Max a rip off? Because it doesn't include your local games? if so, all I can say is lol
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    Wireless Connection Issue Currently Affecting Genie Receivers with Internal WiFi DECAs Only

    Another option (especially if you come across this and are not a tech) is to activate the mobile hotspot (personal hotspot on iOS) on your phone to have a second option show up on the screen when going back through the internet setup.
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    Price Increase coming in February

    The price increase took effect I think the first week of February or so. For some reason, February 8th, 2015 rings a bell, but that may or may not have been the exact date. Either way, it was around then. It's a little earlier, but not that much.
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    The Reverse Band LNB's are coming!

    yes, if you want a C61k, it will start a new agreement. the hr54 will have to replace your existing due to compatibility, but that would be included with the work order.
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    Price Increase coming in February

    a little bit bigger than in recent years; last year and the year before it was about a 4-5% increase. and last year, there wasn't an increase on the additional receiver fees. year over year, it's bigger, but in the grand scheme, costs are higher overall for everything.
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    Price Increase coming in February

    depending on package, it's about a 5.5-6% increase across the board, except for family. $0.50 added to additional receiver fee.
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    Changing setup on RC73 remote to only control HR54-500 Genie?

    Not a problem! :)
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    Typical monthly fees and taxes/ gift card offer?

    Right, Directv (and probably Dish too) doesn't have the same surcharges as cable companies for whatever reason. Not sure if the surcharges fall into the cable portion or if they fall into the actually landline, which is the more likely case, since some companies, like Windstream, require you...
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    Changing setup on RC73 remote to only control HR54-500 Genie?

    With the universal and the HR22, you can change the receiver mode to "AV1 or AV2 Mode" under remote control > receiver mode and move the mode switch to AV1 and program the remote to the box with Mute + Select 00001 or 00002.. but the RC73 can't be.
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    Changing setup on RC73 remote to only control HR54-500 Genie?

    if the RC73 is set for RF, it won't operate in both modes. If you have a white universal, then it would control both.
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    Changing setup on RC73 remote to only control HR54-500 Genie?

    Make sure your receiver is set to live programming and hold Mute + Enter. After about 3-5 seconds, it'll come up with a message "Applying RF/IR Setup Please Wait...." It should successfully program your remote to RF, which won't operate other receivers. If you don't want to do it that way, or...
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